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I interrupted a print by pressing the orange "stop" button…

Customer Question
I interrupted a print by...
I interrupted a print by pressing the orange "stop" button at the top right of my Canon MX922 printer. I wanted to stop it and change some settings. It did stop it, but now I get the wonderful Support Code 6000 message that I cannot clear by off/on cycles. There are no paper jams. I've seen a similar question whose answer referenced a Purge unit, but it seems this printer is setup a little different, as those instructions don't translate here. What are the steps to investigate/resolve is code?
Submitted: 8 months ago.Category: Printers
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Customer reply replied 8 months ago
I got it fixed.
Answered in 2 hours by:
12/22/2017
Technician: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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