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TM-T0II-m-566 sometimes looses Bluetooth connection while…

Customer Question
TM-T0II-m-566 sometimes looses Bluetooth...

TM-T0II-m-566 sometimes looses Bluetooth connection while printing receipt. Also sometimes prints 5 or 6 receipts instead of just 1. Running from iPad 2017

Technician's Assistant: What's the brand and model of your printer?

Epson TM-T0II-m-566 C31CD52566

Technician's Assistant: How long has this been going on with your TM-T0II-M-566?

About 2 weeks - since I got it.

Technician's Assistant: When did you last update the Operating System (OS) on your model

Haven't. How is that done?

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

No, but the printer is at my business and I'm at home.

Submitted: 6 months ago.Category: Printers
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Answered in 14 hours by:
12/22/2017
Technician: Harry, Engineer replied 6 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,575
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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