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I replaced the ink cattridges now the message says a problem…

Customer Question
I replaced the ink...

I replaced the ink cattridges now the message says a problem to contact hp

Technician's Assistant: What's the model of your printer?

6000

Technician's Assistant: Are you getting any error messages? Are you able to open the lid that covers the cartridges on your printer?

Yes

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I had a problem with my printer it said to replace my ink

Submitted: 7 months ago.Category: Printers
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Answered in 5 minutes by:
12/22/2017
Technician: Nathan, Engineer replied 7 months ago
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 30,819
Experience: Computer networking/repair. 12+ years experience.
Verified
Can you tell me the complete model number of the printer and the specific error code you are getting?
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Technician: Nathan, Engineer replied 6 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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11+ yrs experience, inkjets & lasers, from huge to portable

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

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