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I have a MX420 printer. It is connected via wireless to my
I have a MX420 printer. It is connected via wireless to my MacBook Pro computer. It has operated very efficiently for some years until just recently. Now I have a problem. My computer tells me that th… read more
Justin Johnson
Justin Johnson
Owner
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I get a message saying this printer cant be used with the
i get a message saying this printer cant be used with the current operating system … read more
Joel Kalman
Joel Kalman
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My printer works I can scan and print however the canon app
My printer works I can scan and print however the canon app canon ij scans utility2 is unable to connect to the scanner. … read more
NOORUL AMEEN
NOORUL AMEEN
Bachelor's Degree
2 satisfied customers
I just got it set up but am trying to connect to my MacBook
I just got it set up but am trying to connect to my MacBook Pro with my wireless network but am not able to do so. … read more
Fran
Fran
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Associate Degree
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My Epson workforce 435 is not printing the top 1/3 of the
My Epson workforce 435 is not printing the top 1/3 of the page. I am on a MacBook Pro Lois … read more
Michelle
Michelle
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I recently upgraded my 2007 Apple Computer to OS X el
Hi, I recently upgraded my 2007 Apple Computer to OS X el Capitan. Ever since then I have been unable to scan documents that I need and have trouble printing items from the internet. Probably a learni… read more
Pete
Pete
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1,138 satisfied customers
I have a Canon MG3600 printer. I want to scan some photos
Hi. I have a Canon MG3600 printer. I want to scan some photos into my Mac, but I don't see a folder with the scanner utility, as the online instructions say I should/must have. Can I scan? If so, how?… read more
Viet -MS Office Tech
Viet -MS Office Tech
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I am trying to scan from my image class 227dw to my macbook
I am trying to scan from my image class 227dw to my macbook air via a usb connection. I opened to printer/scanner, selected scanner and click on scan. the scan made noises to suggest that it was scann… read more
Ashik
Ashik
Master's Degree
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My canon image class MF6180dw printer continues to give me
My canon image class MF6180dw printer continues to give me an error code that there is a paper jam..or that there is no paper in the machine. It all started yesterday when I tried to use the fax progr… read more
Michael
Michael
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The scanning function stopped working on my mac. Apple checked
The scanning function stopped working on my mac. Apple checked form its end and did some resetting, but not luck. Any suggestions?… read more
D.Sandlin
D.Sandlin
Support Technician
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I have a canon PIXMA MP990 and have never used the scanner
I have a canon PIXMA MP990 and have never used the scanner because my old printer (now gone) did a good job of scanning... what do I need to do to scan on this Canon printer?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
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I have a Canon MX920 and cannot print wirelessly form my MACBOOK
I have a Canon MX920 and cannot print wirelessly form my MACBOOK pro running OSX 10.8 MY iMac prints and scan without difficulty, but the imac does not find the printer on the network. Please help!… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
3,420 satisfied customers
Hi Taylor, You helped me a few months ago to get a Canon
Hi Taylor, You helped me a few months ago to get a Canon MF 3850 CDN printer working on my iMac running Snow Leopard. I am now trying to get it running on an MacBooks Pro running Mountain Lion. The pr… read more
Mike Taylor
Mike Taylor
44 satisfied customers
My Canon MX850 multifunction machine is not scanning. It
My Canon MX850 multifunction machine is not 'scanning'. It is 'printing' but when I ask it to scan a document I get this message:"scanner repoprted an error".Also, I note that the LCD screen is no lon… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I changed the passphrase on my wifi network and seem to need
I changed the passphrase on my wifi network and seem to need to update the MP410 printer. Not only can I not find the driver disc, my newer macbook pro doesn't have a cdrom drive anyway.... I can conn… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
My wifi printer, MP640, is no-longer communicating with my
My wifi printer, MP640, is no-longer communicating with my macbook pro OSX. It has been inconsistently working over the last two months or so. We keep getting communication error 360. Thanks for your … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Ive had my MX850 printer/scanner for over two years. About
I've had my MX850 printer/scanner for over two years. About six weeks ago, the scan feature just stopped working. The display will say "Processing....Please wait momentarily" for about 45 seconds, the… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
After my scanner stopped responding and i unsuccessfully tried
After my scanner stopped responding and i unsuccessfully tried trouble shooting the problem, I uninstalled my Canon MP540. Now that I am trying to re-install the printer on my computer it is not worki… read more
Mary
Mary
Digital Printing Consultant
Master's Degree
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

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11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

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Bernie

Bernie

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Sudipto

Sudipto

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Md. Sadique

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

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Handy--Andy

Technical

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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