Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I can't connect my new chromebook to my hl-l234odw printer.

Customer Question
I can't connect my...

I can't connect my new chromebook to my hl-l234odw printer

Technician's Assistant: How are you connecting to your HL-L234ODW: wirelessly or by USB?

Wirelessly. trying to use google cloud print

Technician's Assistant: When did you last update the printer driver software?

Never

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

My printer may be updated automatically; I don't know

Submitted: 9 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 26 minutes by:
12/21/2017
Technician: Suhasini Velu,
 replied 9 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Before we proceed with any troubleshooting,please once unplug your printer from the wall outlet wait for 2 minutes and plug it back in.
Let me know when this is done.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have connected my new Canon TR8520 to my wifi. I am using
I have connected my new Canon TR8520 to my wifi. I am using an Acer Chromebook which is also connected to my wifi. Do I have to map my Chromebook to the printer as well? and if so how do I do it? … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
The pages are printing letters on a black page! And I'm
The pages are printing white letters on a black page! And I'm using an Asus Chromebook. I set up wireless printing just fine via the chromebook but have no clue how to access the printer's actual sett… read more
Sheri
Sheri
Bachelor's Degree
746 satisfied customers
I purchased a new Brother MFC-L2710DW All In One printer,
I purchased a new Brother MFC-L2710DW All In One printer, and need to have it print wirelessly with my Lenovo Yoga 11le Chromebook. I have had no luck so far. I can get the printer to print with my Le… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
73 satisfied customers
We cannot connect our chromebook to our printer. Wirelessly.
We cannot connect our chromebook to our printer JA: How are you connecting to your printer: wirelessly or by USB? Customer: wirelessly JA: When did you last update the printer driver software? Custome… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
613 satisfied customers
I need to print from my chromebook to my canon mx472
i need to print from my chromebook to my canon mx472 printer, how do i do it … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
My HP 6510 Printer will not print from my Chrombook ASUS
My HP 6510 Printer will not print from my Chrombook ASUS C300 … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My printer is working wirelessly with my computer. I am
My printer is working wirelessly with my computer. I am trying to print from a chromebook but when I add the printer to my chromebook the job says it prints but does not activate the printer to print … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I have a chrome book and I can not connect my printer to it,
I have a chrome book and I can not connect my printer to it, i even have a cable connecting it to my chrome book. is it just not possible? … read more
Jon
Jon
Bachelors Degree
772 satisfied customers
I purchased a bacon pizza mg2500 series all-in-one desks top
I purchased a bacon pizza mg2500 series all-in-one desks top printer that has a disc to set up printing procedures. I don't have a CD slot on my chromebook. What item can I get to download printer inf… read more
Steve Asher
Steve Asher
AAS Network Infrastructure
177 satisfied customers
I can't connect my printer (PIXMA MX920) to my chromebook.
I can't connect my printer (PIXMA MX920) to my chromebook … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
73 satisfied customers
I need help connecting a canon mg3620 to my network and
I need help connecting a canon mg3620 to my network and making it a google cloud printer... … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
613 satisfied customers
Have just purchased xp-640. allregistered from a windows
have just purchased xp-640. allregistered from a windows desktop. also working with a new chromebook, but whilst all the status reports say i am registered for connect and cloud print, the scanner doe… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a HL_L2370DW that I need help with I need to use it
Hi I have a HL_L2370DW that I need help with I need to use it to print with my chrome book . I print only black and white for my job so its so much cheaper this way. do you know how to add it to my ch… read more
Harry
Harry
2,216 satisfied customers
How can I reconnect (wirelessly) my Google Chromebook 14
How can I reconnect (wirelessly) my Google Chromebook 14 Pavilion to my Brother printer? Both are on line but do not recognize each other. Is it an IP problem?… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I need help connecting it to my acer chromebook. Just got it
when i turn it on it makes this sound and says turn off and turn back on… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I just purchased a brother wireless printer hl l2340dw and
I just purchased a brother wireless printer hl l2340dw and need to see if It is google chrome print ready … read more
Bob James
Bob James
IT Support Specialist
Network Support Certificate
103 satisfied customers
help can;t hook up my pixma mx 410 to my acer chromebook tried go thr
help can;t hook up my pixma mx 410 to my acer chromebook tried go through google cloud print and nothing !… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Hello JA: I am trying to add a printer to Google cloud print.
Hello JA: I am trying to add a printer to Google cloud print. I thought it would recognize my Epson XP-400 WiFi printer right away but it didn't. So now on the Google Cloud Print page there are 2 opti… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x