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I have a Canon pixma mx922 Printer. I'm having trouble

Customer Question
I have a Canon...

I have a Canon pixma mx922 Printer. I'm having trouble Scanning.

Technician's Assistant: Is there an error code on your Pixma when you try to scan?

I can't find the Scan Icon

Technician's Assistant: When did you last update the printer driver software?

About a week ago I went from windows 7 to 10

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I never had any problems with this printer. It cost around $100 Dollars. Very good Machine around One year old

Submitted: 7 months ago.Category: Printers
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Answered in 2 hours by:
12/21/2017
Technician: Richard, Technician replied 7 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 47,234
Experience: Printer and scanner problem resolver for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you click start, type in

mspaint

press enter

Mspaint will open

Click there on File, Scan and perform a scan there

Let me know please how you go

Thank you

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Shefin, Printer and Office Equip. Specialist
Category: Printers
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