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Cant figure out the fax, how do I print out received faxes…

Customer Question
Cant figure out the...

Cant figure out the fax, how do I print out received faxes in memory?

Technician's Assistant: What's the brand and model of your printer?

Cannon 490 all in one

Technician's Assistant: How long has this been going on with your Canon printer?

2 weeks

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

About two weeks ago.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

NO with the exception that the black cartridge is empty, printing in greyscale right now

Submitted: 8 months ago.Category: Printers
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Answered in 2 hours by:
12/20/2017
Technician: Harry, Engineer replied 8 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,838
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Printers Question
Customer reply replied 8 months ago
how do I get saved faxes out of the printer, and should it be off hook or on hook.
Customer reply replied 8 months ago
No, just inform me.
Technician: Harry, Engineer replied 8 months ago
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Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,838
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