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It will not print and there is a blue light blinking. Hp…

Customer Question
It will not print...

It will not print and there is a blue light blinking

Technician's Assistant: What's the brand and model of your printer?

Hp envy 4250

Technician's Assistant: How long has this been going on with your printer?

For a little about 4 weeks

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I am not sure

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Not just want it to work

Submitted: 7 months ago.Category: Printers
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Answered in 1 minute by:
12/20/2017
Technician: Michelle, Printer Expert replied 7 months ago
Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 6,033
Experience: B.Sc. Computer Science with Honors
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

How is printer connected to computer...usb cable or wifi

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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