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We installed five cartrdides (new) into printer after
We installed five cartrdides (new) into printer after finally figuring out that the fifth cartridge on the left had to be a PHoto Ink 564. But it is still not printing in black. This has been an ordea… read more
Suhasini Velu
Suhasini Velu
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We have a Photosmart 7520 We have had this for several years
We have a Photosmart 7520 We have had this for several years and other than replacing the cartridges there has never been an issue. … read more
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Russell H.
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Vocational, Technical or Trade Scho
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New ink cartg., cannot get an image or print, sounds like it
new ink cartg., cannot get an image or print, sounds like it is printing ,but blank … read more
Shefin
Shefin
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I cannot find the ink levels on my Photosmart 5510 all in
I cannot find the ink levels on my Photosmart 5510 all in one series. I have Windows 10 … read more
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just put new ink into my HP Deskjet 3526 printer and it is not printing except for print you can hardly read it. … read more
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I put in new ink cartridges yesterday in the printer and
I put in new ink cartridges yesterday in the printer and nothing will print or copy. The paper is blank. … read more
Russell H.
Russell H.
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Not printing black, HP Photosmart 5510 all in one, 6 years
I simply replaced all my cartridges as ink was lower. I have tried cleaning the printhead using the printers own process but I have not tried to dismantle the printer in any way … read more
cvd4311
cvd4311
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HP Photosmart 5510 Model #B111a Serial #CN1A10407W, Model
HP Photosmart 5510 Model #B111a Serial #CN1A10407W … read more
Jeffrey B
Jeffrey B
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The black ink cartridge ran very low.. I placed it and could
The black ink cartridge ran very low.. I placed it and could not get the new print to print. The colored inks were also so I went out and got new cartridges and even changed the black again . When I p… read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
I have been using a 564 XL black cartidge on my C6380 printer
I have been using a 564 XL black cartidge on my C6380 printer for a long time with no probems. The ink apparently ran out (it stopped printing black), and I replaced it with a new cartridge, The black… read more
Michael T
Michael T
1,905 satisfied customers
I bought a Photosmart 5510 last year and have had no problems
I bought a Photosmart 5510 last year and have had no problems until now...It stopped printing the black ink only nor will it copy black ink(all other colors are ok). I have changed the black cartridge… read more
Dustin
Dustin
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My HP Printer Photosmart D6160 has the error light flashing.
My HP Printer Photosmart D6160 has the error light flashing . Normally when this has happened in the past it means I am out of a colour cartridge and a window appears on my computer telling me as well… read more
Robert M.
Robert M.
Bachelor's Degree
3,579 satisfied customers
I bought a new 564 black printer cartridge for my HP Photosmart
I bought a new 564 black printer cartridge for my HP Photosmart Plus Printer and it would not print. I replaced all the color cartirdges as well and another new black printer cartridge. The black stil… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
i have a hp photosmart d7100 printer . ran out light cyan ink
i have a hp photosmart d7100 printer . ran out light cyan ink . i have tried 2 new cartridges but get a message " cartridge empty " . have cleaned aperture using ambersil but no change . any suggestio… read more
Russell H.
Russell H.
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I recently bought a HP Photosmart Wireless e-All-In-One C310
I recently bought a HP Photosmart Wireless e-All-In-One C310 Series printer to replace an older model which required the 02 color cartridges (there were five colors plus black). The new one, of course… read more
Freddy M.
Freddy M.
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A couple of weeks ago I bought an HP Photosmart Premium C310
A couple of weeks ago I bought an HP Photosmart Premium C310 printer to replace an aging Canon 4300 printer. I do a lot of photography. The C310 printer uses 5 564 ink cartridges. I quickly noticed th… read more
RPI Solutions
RPI Solutions
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Bachelor's Degree
3,487 satisfied customers
I have a 2-month old HP Photosmart Premium C309. After only
I have a 2-month old HP Photosmart Premium C309. After only a week or two I had to replace the 564 Black cartridge. I used the 564XL as the replacement. Now I find that the 564 Black cartridge is stil… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
my black ink is not showing. I bought PHOTOASMART 564 XL
my black ink is not showing. I bought PHOTOASMART 564 XL CARTRIDGE 800 PAGES BUT THE ONE NI THE PRINTER JUST HAD 300. cAN THIS NEW ONE BE USED OR DO i HAVE TO GO BACK TO THE 300 ONE or CAN i MAKE SOME… read more
Andy
Andy
Elec & Comp pro
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

7,586 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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