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It's my fax machine a paper jam help. Today when someone was…

Customer Question
It's my fax machine...

It's my fax machine a paper jam help

Technician's Assistant: Are your device's other functions (printing, copying, scanning, etc.) working fine?

Yes

Technician's Assistant: When did this fax issue begin?

Today when someone was trying to send me a fax

Submitted: 9 months ago.Category: Printers
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Answered in 13 hours by:
12/20/2017
Technician: Harry, Engineer replied 9 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,909
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 9 months ago
How long is this going to take
Technician: Harry, Engineer replied 9 months ago

What is the make/model of your fax machine?

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Customer reply replied 9 months ago
Are you kidding I have been waiting for 2 days now you seem like a scam?
Customer reply replied 9 months ago
Panasonic model # kx-fhd331
Technician: Josh, Technician replied 9 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 22,667
Experience: 5+ years as Tech
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Shefin

Shefin

Printer and Office Equip. Specialist

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11+ yrs experience, inkjets & lasers, from huge to portable

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Andy

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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