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I think the ink is out I replaced new ink but still not

Customer Question
I think the ink...

I think the ink is out I replaced new ink but still not printing

Technician's Assistant: What's the model of your printer?

Hp office/jet 4650

Technician's Assistant: Are you getting any error messages? Are you able to open the lid that covers the cartridges on your printer?

Yes message directed me to the website

Submitted: 7 months ago.Category: Printers
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Answered in 5 minutes by:
12/19/2017
Technician: Nathan, Engineer replied 7 months ago
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 30,797
Experience: Computer networking/repair. 12+ years experience.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Is it going through the motions but outputting a blank page?

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Customer reply replied 7 months ago
not printing at all
Technician: Nathan, Engineer replied 7 months ago

So it is entirely unresponsive?
Or does it give a specific error code/number?
If you try to make a photocopy directly from the glass, does that work?

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Technician: Nathan, Engineer replied 6 months ago

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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