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Need to reset password on laptop. 15-d037dx. Just how to…

Customer Question
Need to reset password...

Need to reset password ***** laptop

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

15-d037dx

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

Yes

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just how to reset password

Submitted: 8 months ago.Category: Printers
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Answered in 2 minutes by:
12/19/2017
Technician: Byron, Computer Support Specialist replied 8 months ago
Byron
Byron, Computer Support Specialist
Category: Printers
Satisfied Customers: 3,402
Experience: CCNA, A+, MCSE with over 12 years experience.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me what version of Windows is on the laptop? 7,8 or 10

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Customer reply replied 8 months ago
8
Technician: Byron, Computer Support Specialist replied 8 months ago

Thank you. On the login screen where you enter the password ***** you also see an email address?

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Customer reply replied 8 months ago
no
Customer reply replied 8 months ago
I will stop payment now/
Customer reply replied 8 months ago
cancel
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Shefin, Printer and Office Equip. Specialist
Category: Printers
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