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I just had my computer repaired and I need to add my Epson…

Customer Question
I just had my...

I just had my computer repaired and I need to add my Epson v39 scanner to it again. I am not sure what I did when I got this scanner.

Technician's Assistant: Is there an error code on your V39 when you try to scan?

It dosnt start up

Technician's Assistant: When did you last update the printer driver software?

It was working fine until I had to get computer repaired and windows 10 reinstalled.

Technician's Assistant: Happy to help. Want a weekly JustAnswer email to help with other issues? If so, what's your email address? And if you'd still like to talk to the Printer Expert, I'll connect you shortly.

I need to talk to someone and get the scanner added to my computer just like when I purchased scanner in May.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

That is all.

Submitted: 7 months ago.Category: Printers
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Answered in 1 minute by:
12/19/2017
Technician: PC_Wizzard, Computer Enthusiast replied 7 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Printers
Satisfied Customers: 1,070
Experience: Server, networking, desktop questions welcome.
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

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Technician: PC_Wizzard, Computer Enthusiast replied 7 months ago

Please download and install the scan Driver from the link below

https://ftp.epson.com/drivers/epson17634.exe

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Customer reply replied 7 months ago
I just need the instructions like were with the scanner on how to add when I purchased.
Technician: PC_Wizzard, Computer Enthusiast replied 7 months ago

Here's the Installation Guide

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Technician: PC_Wizzard, Computer Enthusiast replied 7 months ago

Would you mind to rate my services in the top right-hand corner on the stars

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