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Just started to misprint, skipping several lines and

Customer Question
Just started to misprint...

Just started to misprint, skipping several lines and printing one clear line etc. Does same with copying as from computer WiFi

Technician's Assistant: Have you tried running your printer's self-cleaning cycle? (Sometimes you have to run this several times to see results.)

Printer is XP 430

Technician's Assistant: Have you tried wiping down the metal contacts on your printer and cartridges?

No. Checked ink supply. It is good. How do I wipe the metal contacts?

Technician's Assistant: The Printer Technician will be able to walk you through that. Anything else you want the Printer Expert to know before I connect you?

Not really. Thanks.

Submitted: 7 months ago.Category: Printers
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Answered in 5 minutes by:
12/19/2017
Technician: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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