Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Related Printers Questions
We have a HP Officejet Pro 8500 Premier Printer and it keeps
Hello, We have a HP Officejet Pro 8500 Premier Printer and it keeps giving us a message that there is a paper jam but we looked all over and we can't see any paper jam anywhere. Anyone know what we sh… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
470 satisfied customers
I'm going to change the print heads on my officejet pro
I'm going to change the print heads on my officejet pro 8500, but the carriage is stuck on the right side, and therefore I can't get access to the carriage. … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Hi we have a HP officejet pre 8500A cannot get to print. It
Hi we have a HP officejet pre 8500A cannot get to print. It keeps making a awful click sound when it's trying to print. We've tried everything basic. I looked under where a white belt goes across and … read more
Mary
Mary
Digital Printing Consultant
Master's Degree
248 satisfied customers
my hp officejet 6000 has stopped printing in color. I just
my hp officejet 6000 has stopped printing in color. I just changed all of the cartriages and they are genuine HP products. I am on a MacBook Pro Lion OS. It has worked fine until now? what is the prob… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
How do I get rid of a paper jam in my hp officejet pro 8500.
How do I get rid of a paper jam in my hp officejet pro 8500. I have gone to the hp site and cannot get a complete answer.… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My HP Officejet Pro 8500 is not working; it thinks there is
My HP Officejet Pro 8500 is not working; it thinks there is a jam in the print carriage access door area but there is not. I have tried replacing the print carriages, and have opened every access door… read more
WesPCDr
WesPCDr
Master's Degree
170 satisfied customers
I have an hp officejet pro 8500 premier printer with the
i have an hp officejet pro 8500 premier printer with the dual trays. i have started to experience continual "load paper" error. the printer also makes a noise like gears are grinding or slipping. basi… read more
Pieter
Pieter
Senior Systems Administrator
Vocational, Technical or Trade Scho
134 satisfied customers
I have a HP officejet pro 8500 wireless, which has been working
I have a HP officejet pro 8500 wireless, which has been working fine, and suddenly it won't print from any computer, although I can print/copy from the machine itself I get an error message saying "pr… read more
networkwiz
networkwiz
System Engineer
Master's Degree
443 satisfied customers
Our hp Officejet Pro 8500 says "PAPER JAM" but after checking
Our hp Officejet Pro 8500 says "PAPER JAM" but after checking EVERY area suggested in the online "video" there was no paper jam to be found. But it makes a long (10 second) clicking noise at startup. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
HP Officejet pro 8500 wireless paper jam but have cleared it
HP Officejet pro 8500 wireless paper jam but have cleared it and still says it has a paper jam… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
9 satisfied customers
HP Officejet Pro 8500 wireless Message to clear carriage jam.
HP Officejet Pro 8500 wireless Message to clear carriage jam. can't find any paper jammed. carriage seems to mov ok. Next move?… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
My hp officejet 8500 had a paper jam--I pulled the paper out
My hp officejet 8500 had a paper jam--I pulled the paper out backwards and now it will not reset--it has a repeated carriage jam error. The lower carriage moves freely. What do I do next? Thanks.… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
I have an HP Officejet Pro 8500. I bought it through your
I have an HP Officejet Pro 8500. I bought it through your replacement program for an All-in-One that had a broken plastic part that could not be replaced. The 8500 did not come with an operator's manu… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Hi, Is there any way to take apart an HP 8500 to remove a tiny
Hi, Is there any way to take apart an HP 8500 to remove a tiny piece of an envelope that is stuck and causing a paper jam. It cannot be reached from either the back or the front. I see phillips screws… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I need help with my HP officejet Pro 8500 printer all in one.
I need help with my HP officejet Pro 8500 printer all in one. I am following the on-line solutons and can't see to clear the problem. The message is "the cartridge cradle can not move please trun down… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
My HP OFFICEJET PRO 8500 IS GIVING A MESSAGE CARRIAGE JAM
My HP OFFICEJET PRO 8500 IS GIVING A MESSAGE 'CARRIAGE JAM OPENCLEAR CARRIAGE. SEE NOTHING IN CARRIER " HOW CAN I FIX IT - AND PRINT OU MY TAXES? ed CROW [email protected]… read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I have HP Officejet Pro 8500, the screen is telling me there
I have HP Officejet Pro 8500, the screen is telling me there is a carriage jam. I have cleared the jam and it continues to give me the same message. Any suggestions Thanks, Janice… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
A plastic strap in my HP Officejet Pro 8500 Premier came loose
A plastic strap in my HP Officejet Pro 8500 Premier came loose while I was fixing a paper jam. The strap is about 18 inches long and 1/4 inch wide. It has one hole at each end. The holes are about 17 … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x