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Xoooo15 MFC240C Does not print nor scan. OXOOOOO15 does not…

Customer Question
Second opinion] xoooo15 MFC240C Does...
Second opinion] xoooo15 MFC240C Does not print nor scanJA: Is there an error code on your printer when you try to scan?Customer: OXOOOOO15 does not print nor scanJA: When did you last update the printer driver software?Custmsomer: I DO NOTKNOWJA: Anything else you want the Printer Expert to know before I connect you?Customer:
No error code.All seems normal. on indicator. Still "ERROR" ,can't even delete command "print" Correction ?
Submitted: 7 months ago.Category: Printers
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Answered in 1 hour by:
12/19/2017
Technician: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Shefin, Printer and Office Equip. Specialist
Category: Printers
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