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I have a new Epsom XP830 & want to set up the fax line. How…

Customer Question
I have a new...

I have a new Epsom XP830 & want to set up the fax line. How do I do that?

Technician's Assistant: What kind of computer or device are you printing from?

MACbook Pro

Technician's Assistant: How long has this been going on with your XP830?

The computer is 4 years old; the Epsom XP830 is new

Technician's Assistant: When did you last update the Operating System (OS) on your jo-1017

A few weeks ago.

Submitted: 7 months ago.Category: Printers
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Answered in 8 minutes by:
12/18/2017
Technician: Karthik, Engineer replied 7 months ago
Karthik
Karthik, Engineer
Category: Printers
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Technician: Karthik, Engineer replied 7 months ago

It sounds like you are trying to setup the fax.

You can set up your fax header and select your fax settings using the FAX Utility for OS X.

  1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
  2. Double-click FAX Utility, if necessary.
  3. Select your FAX product in the Printer list.
  4. Select Fax Settings.
  5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings.

If that doesn't work or if any other steps is unclear please let me know, So that we can try some other alternate solution. Thank you

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Karthik
Karthik, Engineer
Category: Printers
Satisfied Customers: 519
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Experience: Senior Engineer at CSS Corp

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