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Paper will not load. Epson p5000. Just started. With in the…

Customer Question
Paper will not load ...

Paper will not load

Technician's Assistant: What's the brand and model of your printer?

Epson p5000

Technician's Assistant: How long has this been going on with your P5000?

Just started

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

With in the last few weeks

Submitted: 7 months ago.Category: Printers
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Answered in 11 minutes by:
12/17/2017
Technician: jeffreybongers, Engineer replied 7 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 942
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

So to clarify have you tried updating the drivers and firmware of the Epson p5000 printer?

Kind regards,

Jeffrey

Ask Your Own Printers Question
Technician: jeffreybongers, Engineer replied 7 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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Technician: jeffreybongers, Engineer replied 7 months ago

Understood.

So to clarify have you tried updating the drivers and firmware of the Epson p5000 printer?

Kind regards,

Jeffrey

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Technician: jeffreybongers, Engineer replied 7 months ago

How are we going?

Kind regards,

Jeffrey

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