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I have a Brother MFC7860DW and the scan function does not
I have a Brother MFC7860DW and the scan function does not work with Control Center 4. It worked up until a Windows update a couple of months ago. I've been getting by with taking pictures of documents… read more
Shefin
Shefin
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How can I get my printer to recognize my laptop so I can
How can I get my printer to recognize my laptop so I can scan directly to it? … read more
Shefin
Shefin
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When I try to scan from my Brother MFC-j6520dw printer I get
When I try to scan from my Brother MFC-j6520dw printer I get an error message - scanning failed. CC4-2-5-00000002. I used to scan without any worries before I got a virus. Virus was removed. I have un… read more
D.Sandlin
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I have a scanner problem Brother MFC-L2740DW, Error code
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Viet -MS Office Tech
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My Control Center (CC4) for my Brother Printer has stopped
Hi Russell, My Control Center (CC4) for my Brother Printer has stopped opening on my desktop (Windows 7). I've tried uninstalling & reinstalling (suspending my firewalls too) and still just cannot get… read more
Russell H.
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I have a NEW MFC-J985DW AND I want to set it up to
I have a NEW MFC-J985DW AND I want to set it up to scan/print to a USB flash drive on the printer. … read more
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I have a Dell laptop with Windows 7 Pro. 64 bit OS. I am
I have a Dell laptop with Windows 7 Pro. 64 bit OS. I am trying to download the drivers and software for Brother MFC-L8850CDW (wireless printer). … read more
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My printers work but the scanners quit working awhile back.
My printers work but the scanners quit working awhile back. I tried backstep/restore but to no avail. Pretty sure I have a setting that is not letting the scanner find my computer. But unsure what to … read more
Viet -MS Office Tech
Viet -MS Office Tech
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I'm having the same problem seen on the page This worked
Hey! I'm having the same problem seen on the page http://www.justanswer.com/printers/5yx4x-printer-works-fine-scanning-stopped-workingerror-message.html This worked perfectly, but the problem is alway… read more
Russell H.
Russell H.
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Russell. I am having difficulties in getting Control Center
Hi Russell. I am having difficulties in getting Control Center 4 to open for my Brother MFC J6710DW… read more
Russell H.
Russell H.
Printer and Office Tech
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I HAVE A BROTHER DCP7065N. IT WILL PHOTOCOPY AND UP UNTIL
HI , I HAVE A BROTHER DCP7065N. IT WILL PHOTOCOPY AND UP UNTIL YESTERDAY IT WOULD SCAN TO MY EMAIL AND DESKTOP. IT NO LONGERS SCANS AND GIVES ME AN ERROR MESSAGE CC4-205- 00000012 CAN YOU HELP ME RESO… read more
Michelle
Michelle
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After ugraded from Windows 8 to 8.1 my Device a Brother mfc-j4510dw
After ugraded from Windows 8 to 8.1 my Device a Brother mfc-j4510dw dos not work properly. The skanner funcion and the feeder dos not function any more. Her arfe some bugs. A.Lyng… read more
Justin
Justin
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I have a Brother mono lsr multi print MFC-8370DN / Ser. No.
I have a Brother mono lsr multi print MFC-8370DN / Ser. No. E67029LOJ560089 purchased new January 2011. This printer has been very reliable / no previous problems. Relatively light use (home office). … read more
Russell H.
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I have an hp 4101 mfp that works just fine for a short while
I have an hp 4101 mfp that works just fine for a short while 15-30 minutes and then a fan comes on, and stay on, and I get an error message - 30.1.8 scan failure. It seems that the machine is getting … read more
Russell H.
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I just purchased a brother 8890DW. When I scan a 10 page document
I just purchased a brother 8890DW. When I scan a 10 page document it shows up on my pc as 10 separate jpegs, when I'd like it show up as 1 single 10 page .pdf (of a reasonable file size such that it w… read more
Russell H.
Russell H.
Printer and Office Tech
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we have a MFC-9700 which has been a problem free work horse.
we have a MFC-9700 which has been a problem free work horse. This morning there was a power brown out (though not a full failure) and now the it is not printing. The error message said something like … read more
Russell H.
Russell H.
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Hi, I have a brother MFC 7420 and need to scan 25 pages into
Hi, I have a brother MFC 7420 and need to scan 25 pages into one pdf and email it... could you please walk me through what i need to do Thank you, Kate [email protected]… read more
AnswerManCharles
AnswerManCharles
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hi! Im having a problem with my Brother MFC 620cn printer
hi! I'm having a problem with my Brother MFC 620cn printer head.It seems to be stuck to the far right side of the printer. I've already been to the Troubleshooting website & followed the instructions,… read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

13,166 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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