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I have a new office jet pro 8710 printer. I do not have wifi…

Customer Question
I have a new...

I have a new office jet pro 8710 printer. I do not have wifi access for printing from my mac so I purchased a usb cable. The wifi icon on the printer is bright blue, but I wish to print manually through the cable connection. The display screen only has option to Copy. I do not see a print option. Where is it?

Technician's Assistant: How are you connecting to your OfficeJet: wirelessly or by USB?

USB

Technician's Assistant: When did you last update the printer driver software?

Its brand new. I just took out of the box yesterday

Submitted: 8 months ago.Category: Printers
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Answered in 1 minute by:
12/17/2017
Technician: Kamil Anwar, Technician replied 8 months ago
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 7,074
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Technician: Kamil Anwar, Technician replied 8 months ago

What program are you using to print?

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Customer reply replied 8 months ago
I'm on my MacBook air. I don't know what the print program is
Customer reply replied 8 months ago
All I am asking is to help me with finding the print icon on the new printer
Customer reply replied 8 months ago
I will call HP....thank you
Technician: Kamil Anwar, Technician replied 8 months ago

Okay

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Customer reply replied 8 months ago
please cancel my request
Technician: Kamil Anwar, Technician replied 8 months ago

You need to speak to JustAnswer for any billing quiries by mailing them on***@******.*** or by calling them on 1(###) ###-####/p>

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Customer reply replied 8 months ago
Cancel
Technician: Kamil Anwar, Technician replied 8 months ago

You can request cancellation by calling 1(###) ###-####/p>

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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