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I'm getting a message, "please wait until current

Customer Question
I'm getting a message...

I'm getting a message, "please wait until current ope;;ration completes, then try again." for scanning. but I have nothing. tried turning on and off, didn't work?

Technician's Assistant: Is there an error code on your printer when you try to scan?

No error code

Technician's Assistant: When did you last update the printer driver software?

100 years ago

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Bi

Submitted: 7 months ago.Category: Printers
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Answered in 16 hours by:
12/17/2017
Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,610
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
no. thank you. I no longer need help as the issue resolved itself.
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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