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Have a new canon TS9020. Problem setting up. When I press…

Customer Question
Have a new canon...

Have a new canon TS9020. Problem setting up. When I press the "on" button it just blinks and nothing in on the screen for the setup process.

Technician's Assistant: What kind of computer or device are you printing from?

Dell

Technician's Assistant: How long has this been going on with your TS9020?

Just bought it-this is initial setup

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

It's windows 10-don't know when last updated

Submitted: 7 months ago.Category: Printers
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Answered in 7 minutes by:
12/16/2017
Technician: Specialist Sean S., Computer Support Specialist replied 7 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Printers
Satisfied Customers: 1,372
Experience: 15+ years IT experience. A+, Net+, Security+ certified
Verified

Good morning/afternoon!...My name is ***** ***** I look forward to helping you. What would you like resolved today? Please be as detailed as possible so I can help you the best way. Thanks!

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Customer reply replied 7 months ago
cancel the order and refund credit card now
Technician: Specialist Sean S., Computer Support Specialist replied 7 months ago

Okay. So you do not want support setting up your printer then?

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Customer reply replied 7 months ago
cancel order and refund credit card now
Technician: Specialist Sean S., Computer Support Specialist replied 7 months ago

Okay. So you do not want support setting up your printer then?

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Shefin, Printer and Office Equip. Specialist
Category: Printers
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