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My Epson xp-810 says error Ox10. Yesterday

Customer Question
My Epson xp-810 says...

My Epson xp-810 says error cod Ox10

Technician's Assistant: Is your XP-810 displaying the error on all print jobs, even after you restart it?

Yes

Technician's Assistant: When did you last update the printer driver software?

Yesterday

Submitted: 4 months ago.Category: Printers
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Answered in 5 minutes by:
12/16/2017
Technician: Josh, Technician replied 4 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 21,671
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 4 months ago

With the printer powered on, remove the power cord from the back.

Wait 2 minutes

Plug back in the power cord and power it on

Do you still have the error?

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Technician: Josh, Technician replied 4 months ago

How old is your printer?

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John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,081
5,081 Satisfied Customers
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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