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I keep getting error message. i turned printer off,
i keep getting error message. i turned printer off, disconnected ALL cords, opened the printer and the color cartridges wont move from right to left … read more
Kyle Van Zandt
Kyle Van Zandt
Service Manager
Associate
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I get error 0X6100004a. There is no jammed paper. When I
I get error 0X6100004a. There is no jammed paper. When I open the printer cover, the cartridge carrier does not come to the middle. I unplugged the power cord several times, but that did not fix the p… read more
Harry
Harry
Engineer
3,390 satisfied customers
Having issue with printer; Printer error. Turn the power off
Having issue with printer; Printer error. Turn the power off and on again. For details, see your documentation. A serious error has occurred. Turn the product off and then back on again. If the error … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
551 satisfied customers
We have HP Office Jet Pro 6970 and it gives a message to
We have HP Office Jet Pro 6970 and it gives a message to check paper jam pr print system. There is no paper jam It says contact you with code 0x6100004a can you help please … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
551 satisfied customers
Ive got rid of any jammed paper that I can see but the
Ive got rid of any jammed paper that I can see but the message keeps telling me to get rid of jammed paper .I can't print anything till I find this paper that is jammed somewhere … read more
Harry
Harry
Engineer
3,390 satisfied customers
Problems printing. Cannot remove ink cartridges as the unit
Problems printing. Cannot remove ink cartridges as the unit won't move into a place that is open for removal. Error message 0x6100004a … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,137 satisfied customers
It thinks it has a paper jam, yet I can't find one. Now I
It thinks it has a paper jam, yet I can't find one. Now I don't know if it is on wireless or cable and i want cable. It is a dj3755. … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
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I have a 2 year old HP Envy 7640 printer I was trying to
I have a 2 year old HP Envy 7640 printer I was trying to print a picture, it got jammed I removed the jam but will not print. Message says paper carriage cannot move. I have tried shut down and restar… read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
412 satisfied customers
I have a HP OfficeJet Pro 6975 with error code 0x6100004a. I
I have a HP OfficeJet Pro 6975 with error code 0x6100004a. I says paper jam - but no paper jam, that it was turned off incorrectly, but the only way it was turned off is with a power outage. How can I… read more
technicalcat
technicalcat
Computer Science
1,626 satisfied customers
Just bought a HP Printer office jet6962 and when I ran out
Just bought a HP Printer office jet6962 and when I ran out of paper that came with printer I have not been able to print with GP standard paper. … read more
Harry
Harry
Engineer
3,390 satisfied customers
I have a HP Office Jet 6958 Printer. There is a code
I have a HP Office Jet 6958 Printer. There is a code 0x6100004a. There is a problem with the printer or print system.Turn the printer Off, then On (which I have done). If you continue to get this mess… read more
technicalcat
technicalcat
Computer Science
1,626 satisfied customers
The printer said that I have a paper jam or there is an ink
The printer said that I have a paper jam or there is an ink problem. I put new ink cartridges in and i cannot find a paper jam. the printer is 6830 e-all in one series … read more
Harry
Harry
Engineer
3,390 satisfied customers
The printer has been working well. All inks have been
The printer has been working well. All inks have been replaced a piece of paper jammed. I followed the instructions to remove the paper and there are no blinking lights. I then proceeded to print a do… read more
Harry
Harry
Engineer
3,390 satisfied customers
My printer isn't working. It said it was either a paper jam
my printer isn't working. It said it was either a paper jam or the ink. I've change the ink and no paper jam … read more
Harry
Harry
Engineer
3,390 satisfied customers
Error code 0x6100004a just replaced all cartridges still
error code 0x6100004a just replaced all cartridges still getting message. turned off and on several times … read more
Harry
Harry
Engineer
3,390 satisfied customers
I have an Epson 3640. There was a paper jam. I opened the
I have an Epson 3640. There was a paper jam. I opened the back as instructed and removed the paper. They also said to open the scanner and clear the paper. There was none. I put everything back and pu… read more
Harry
Harry
Engineer
3,390 satisfied customers
My printer (Photosmart 7280) displays a message that a paper
My printer (Photosmart 7280) displays a message that a paper jam has occurred. I've looked everywhere bu no sign of a jam. Whats up?… read more
Thomastech
Thomastech
IT Manager
Associate Degree
18 satisfied customers
canon MX WIRELESS XXXXXXXXX I bought my printer 10/27/2011.
canon MX WIRELESS XXXXXXXXX I bought my printer 10/27/2011. Today, I changed an ink color and the printer stopped working. there is a message that says to turn off the printer and try again. If the er… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
66 satisfied customers
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