Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I HAVE A MAXIFY MB 2720. PRINT SIGNAL REACHES PRINTER THEN…

Customer Question
I HAVE A MAXIFY...

I HAVE A MAXIFY MB 2720. PRINT SIGNAL REACHES PRINTER THEN THE DOCUMENT WONT PRINT.

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

WIRELESSLY THERE ARE OTHER CONPUTERS ON THE NETWORK

Technician's Assistant: When did you last update the printer driver software?

10 MINUTES AGO

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

THATS IT

Submitted: 7 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 minute by:
12/16/2017
Technician: Kamil Anwar, Technician replied 7 months ago
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 6,975
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

Ask Your Own Printers Question
Technician: Kamil Anwar, Technician replied 7 months ago

What error are you getting?

Ask Your Own Printers Question
Customer reply replied 7 months ago
no error. the que says not responding, however, on the print screen I can see that the printer is receiving a signal then it just hangs there
Technician: Kamil Anwar, Technician replied 7 months ago

Have you restarted the printer?

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
My printer wont let me print and tells me to come to this
my printer wont let me print and tells me to come to this address for information … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My HP Photosmart 7525 sounds like it is printing but nothing
My HP Photosmart 7525 sounds like it is printing but nothing prints … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
517 satisfied customers
I need to install new black cartridge and the printer
i need to install new black cartridge and the printer shuttle with cartridges won't slide across … read more
Engineer John C.
Engineer John C.
Bachelor\u0027s Degree
5,047 satisfied customers
It is my printer. Can you help with that? Canon Maxify MB
It is my printer. Can you help with that? Canon Maxify MB 2720 … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
I need to download the scanner software for the 2720. O
i need to download the scanner software for the 2720. O already have another cannon printer, is there going to be a conflict? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Hp All in One 7310 prints wirelessly but wont' scan. Says it
Hp All in One 7310 prints wirelessly but wont' scan. Says it is not connected. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have an orange triangle light after a power outage. Canon
I have an orange triangle light after a power outage … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Canon maxify mb 7270. Printer says "sending fax" and needs a
Canon maxify mb 7270. Printer says "sending fax" and needs a hard reset. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Last night my Maxify 2720 functions quit. I found the power
Good morning! Last night my Maxify 2720 functions quit. I found the power plug disconnected. Then it would do anything, so I removed it from devices and reinstalled (several times). It will print, but… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a Maxify MB2060. One colour ran out of ink, removed
I have a Maxify MB2060. One colour ran out of ink , removed the ink tank , didn't have a replacement, closed up the printer without re-installing the old ink tank. Forgot to get a replacement ink tank… read more
Tech Ben
Tech Ben
Information Systems Manager
Bachelor\u0027s Degree
262 satisfied customers
When I insert documents to print in the adf (on top), the
When I insert documents to print in the adf (on top), the resulting copies have one continuous black (dark) line from the top of the page to the bottom - how can I get rid of the black line??? … read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
Trying to install a new printer Maxify MB5100 and keep
trying to install a new printer Maxify MB5100 and keep getting error message when I try to print from my computer.Message is Support code 2100 cassette doesn't match paper.I then altered the printer p… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
517 satisfied customers
We have a multifunction and this week it has decided it wont
we have a multifunction and this week it has decided it wont print and I cant scan documents to email, I have uninstalled and set it up again and it is saying scanner driver failed. … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
Canon maxify mb 2720 print head wont move to allow
canon maxify mb 2720 print head wont move to allow replacement of ink cartridge … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I have a maxify mb 2320, i cannot cloud print. the printer
Hello, i have a maxify mb 2320, i cannot cloud print. the printer says the information was sent for printing and then does nothing, this just happened and i previously was printing fine.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My computer has Windows 10, my printer Brother MFC-J430W was
My computer has Windows 10, my printer Brother MFC-J430W was working perfectly but my computer updated itwelf automaticallty and now my printer is not working. It still prints it wont print off anythi… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I am not getting WI-Fi on my Maxify MB 5320 printer, Canon
I am not getting WI-Fi on my Maxify MB 5320 printer … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
epson workforce 610 series getting an error that a printer
epson workforce 610 series getting an error that a printer error has occurred. turn power off then on again. it just keeps saying the same thing… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x