Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I justbought a brandnew cannon printerand my laptop isnt…

Customer Question
I justbought a brandnew...

I justbought a brandnew cannon printerand my laptop isnt printing

Technician's Assistant: How are you connecting to your Canon printer: wirelessly or by USB?

I just bought a new Canon pixma usb

Technician's Assistant: When did you last update the printer driver software?

I bought it last night

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

It sounds like itwants to print buy ny computer is not recognizing it

Submitted: 7 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 7 minutes by:
12/16/2017
Technician: Kamil Anwar, Technician replied 7 months ago
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 6,975
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

Ask Your Own Printers Question
Technician: Kamil Anwar, Technician replied 7 months ago

Have you installed the driver?

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Trying to setup software on my mac desktop -lion os
trying to setup software on my mac desktop -lion os x10.7-the cannon pixma … read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,015 satisfied customers
I purchased an HP laptop and I cannot get my cannon pixma
I purchased an HP laptop and I cannot get my cannon pixma MX880 series printer to work. It says on the laptop it recognizes and it even printed out a test sheet but it will not print from email or doc… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I have a cannon mb2320. I refilled the ink and need to
Hello I have a cannon mb2320. I refilled the ink and need to overide out of ink meassage. Can that happen … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a new HP all in one desk top and i want to hook up my
i have a new HP all in one desk top and i want to hook up my cannon printer … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I just bought a cannon Series E401 and I can't connect it to
I just bought a cannon Series E401 and I can't connect it to my HP laptop> I keep getting an error message that the USB cable on my printer is old and not compatible with the USB 3.0 port on my Hew… read more
Kamil Anwar
Kamil Anwar
Technician
6,975 satisfied customers
WHY ISNT THE CANON PRINTER PIXMA MG3022 LISTED ON THE
WHY ISNT THE CANON PRINTER PIXMA MG3022 LISTED ON THE PRINTERS AVAILABLE PAGE WHEN TRYING TO ADD THE PRINTER? … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
729 satisfied customers
Need help, please. My Windows 10 Surface Pro all of a sudden
Need help, please. My Windows 10 Surface Pro all of a sudden won't recognize my Cannon Pixma 920 all in one scanner, Recognizes the printer, but has stopped recognizing the scanner … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Cannon pixma 8700 just stopped working. tried deleting the
Cannon pixma 8700 just stopped working. tried deleting the printer then adding it back in. tried resetting the printing system. tried turning it off then on. no good. Support Code : 306 A communicatio… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I just got a new computer and I need help connecting my
I just got a new computer and I need help connecting my printer. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I installed the cannon prtnr app for the pixma ip 2820
Ok I installed the cannon prtnr app for the pixma ip 2820 serial #Kkcf36844 and the tablet isnt recgnizing the printer … read more
WesPCDr
WesPCDr
Master\u0027s Degree
170 satisfied customers
Printer not responding: Hi Experts, My printer, Canon ip4300
Printer not responding: Hi Experts, My printer, Canon ip4300 is not responding. (I managed to fix up previous error problems, for which I asked for your help) I used "ErrorEnd" to fix up any errors, b… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
Have just purchased a Canon Pixma MG4100 all in one printerand
Have just purchased a Canon Pixma MG4100 all in one printerand have completed set up for wi-fi. The blue wi-fi light is on but when i try to print a document a notice appears informing me that the pri… read more
printerexpert
printerexpert
System Engineer
Master's Degree
1,095 satisfied customers
Micorsoft windows 7 suddenly stopped recognizing my Pixma MP530
Micorsoft windows 7 suddenly stopped recognizing my Pixma MP530 says there is a usb port problem. I downloaded 64 bit driver still does not work… read more
romr2009
romr2009
Bachelor's Degree
345 satisfied customers
I have Macbook brought in 2006 and brought a printer at the
I have Macbook brought in 2006 and brought a printer at the same time. The Macbook is a OX S 10.4v1. Unfortunately I can't seem to find a printer that will work in conjunction with this machine. I bou… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
Hello. Yesterday I bought a Canon Pixma MX340 all-in-one printer
Hello. Yesterday I bought a Canon Pixma MX340 all-in-one printer to hook up to my Toshiba Satellite laptop computer (circa 2003). It runs on Windows XP. I did the Easy Installation and although my com… read more
Charlie
Charlie
Field engineer
Associate Degree
355 satisfied customers
I have a Canon Pixma MP600 that was installed on my HP laptop
I have a Canon Pixma MP600 that was installed on my HP laptop running Windows XP, and still have the original installation disc. Just bought a new HP laptop running Windows 7, and immediately was able… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
I have a Cannon IP 4500 and the main PGI 5BK main black reservoir
I have a Cannon IP 4500 and the main PGI 5BK main black reservoir will not print in spite of numerous cleanings I even tried ultrasound. The other reservoirs seem fine. I bought a new print head and t… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
I have a Canon Pixma MP530 printer. I am getting the error
I have a Canon Pixma MP530 printer. I am getting the error code Check Cartridge U052. I have replaced the cartridges that were out of ink but the error code will not go away and I can't print anything… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x