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Lower tray doesnt go in all way. Canon mx922. Just setting…

Customer Question
Lower tray doesnt go...

Lower tray doesnt go in all way

Technician's Assistant: What's the brand and model of your printer?

Canon mx922

Technician's Assistant: How long has this been going on with your MX922?

Just setting up

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Trying to align paper

Submitted: 7 months ago.Category: Printers
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Answered in 4 hours by:
12/16/2017
Technician: Electronics Pete, Engineer replied 7 months ago
Electronics Pete
Category: Printers
Satisfied Customers: 20,327
Experience: HNC Computing; Large format and multifunction printer expert
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Technician: Electronics Pete, Engineer replied 7 months ago

Remove the tray fully, look for any obstacles or broken parts that may be preventing the tray from sliding in fully, then remove all paper from the tray and check if you can slide the tray in when it is empty.

Let me know the results.

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Electronics Pete
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Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 20,327
20,327 Satisfied Customers
Experience: HNC Computing; Large format and multifunction printer expert

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