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We have put the proper cartridges in the HP OfficeJet Pro
We have put the proper cartridges in the HP OfficeJet Pro 6968, and after trying two new cartridges it will not print the black cartridges. … read more
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Nathan
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Second opinion] My Office Jet 6500 was not printing clearly. I replaced all the cartridges. The indicators on the screen showed all were full except black had a different indication. Tried to print bu… read more
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Jeffrey B
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I have a HP Officejet Pro 8710. I am trying to replace the
I have a HP Officejet Pro 8710. I am trying to replace the black cartridge. I have already replace the color cartridges with no problem. The black will not stay in, It pops back out immediately. I tri… read more
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Josh
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My HP Officejet 6500 E710-n-z has been working well until
my HP Officejet 6500 E710-n-z has been working well until yesterday when I tried printing a speadsheet, the black lines did not print but the colored background printed as usual. I thouight that the b… read more
Nathan
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My ink capsules are not accessible for replacement even
my ink capsules are not accessible for replacement even though i was instyructed to replace and i moved the cover over them. this is model 7720 … read more
David L
David L
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I have an HP Officejet Pro 8500A Plus e-All-in-One
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Richard
Richard
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I can print one page then I get a ink system failure. Turn
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Josh
Josh
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The cartridge is stuck to the right side. Can't manually
The cartridge is stuck to the right side. Can't manually force it to move … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My HP Officejet Pro 6830 is giving me error 0x6100004a.
Hello! My HP Officejet Pro 6830 is giving me error 0x6100004a. There is no paper jam as it has stated. I have unplugged it from the computer, shut if off and on numerous times and nothing works. Help!… read more
Josh
Josh
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I haVE PROBLEM WITH 6500 OFFICEJET PRINTER. aNYTIME i TURN
I haVE PROBLEM WITH 6500 OFFICEJET PRINTER. aNYTIME i TURN ON IT SAID THE BLACK INK ADDRESS IS MISSING. tHEN i HEARD THE INK CARTRIGE HOLDER TRYING TO MOVE BUT STUCK INSIDE THE COVER AND HAVE A MESSAG… read more
Robert M.
Robert M.
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There is a ? for the ink level of cyan on my HP All-in-One
There is a ? for the ink level of cyan on my HP All-in-One 309 series printer. What does this mean? I've changed ink supply and it still doesn't work...… read more
Printer Doctor
Printer Doctor
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My HP 6500 Officejet printer stopped printing or copying black.
My HP 6500 Officejet printer stopped printing or copying black. I changed the cartridge which had ink in it still, installed it correctly and it still won't print black, only colors. What's wrong?… read more
dennish1274
dennish1274
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I have a Hewlett Packard 4 in 1, Office Jet 6500, model
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networkwiz
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I have a HP Photosmart C5250 printer and the roller broke and
I have a HP Photosmart C5250 printer and the roller broke and now it will not pick up paper to print on. Can it easily be fixed? Is it worth fixing? Thanks.… read more
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The printer is advising that there is a paper jam however there
The printer is advising that there is a paper jam however there appears to be no paper jammed and the carriage seems to bang to a halt. There is a notice that says the print cartridge cradle cannot mo… read more
Andy
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Purchased a HP Officejet 6500 (E709n), SN: MY9AR5X1KD, about a year ago. Two days ago the printer stopped pprinnting from the black cartride. I replaced all the ink cartridges today, ran the Clean Pri… read more
Engineer John C.
Engineer John C.
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We have a new Officejet 6500 E709a Series. Installation seemed
We have a new Officejet 6500 E709a Series. Installation seemed to go fine. We fixed a connection problem and it printed one MSWord document no problem, but it hasn't printed anything, even a test page… read more
Sowrav D.
Sowrav D.
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I am using an HP 6500 connected to MacBook Pro running OS Leopard
I am using an HP 6500 connected to MacBook Pro running OS Leopard. I have inserted the #99 Photo cartridge in the appropriate carrier but when I try to print I get the message that "the black cartridg… read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

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Andy

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Md. Sadique

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Handy--Andy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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