Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

It has the message prepare new transfer belt and replace…

Customer Question
It has the message...

It has the message prepare new transfer belt and replace fuser, how do I find the directions for these repairs

Technician's Assistant: What's the brand and model of your printer?

Samsung Xpress C460FW

Technician's Assistant: How long has this been going on with your Xpress?

A couple of days

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I don't remember ever updateing it I have had the machine for about two years

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No it works fine but I know I need to do these fixes, the red lite is flashing

Submitted: 7 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 day by:
12/17/2017
Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,604
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Hi Ive got a Samsung CLX-3185W printer. I have recently
Hi I've got a Samsung CLX-3185W printer. I have recently bought a new image unit and also transfer belt. These have been installed. Ever since they have been installed warning signs have appeared tell… read more
Mike Taylor
Mike Taylor
44 satisfied customers
I currently have a Samsung xpress m2880fw printer and I keep
I currently have a Samsung xpress m2880fw printer and I keep getting an error code of #UI2334 … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
What does "replace/install waste toner tank" mean. Where is
Hi: What does "replace/install waste toner tank" mean. Where is it? … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I need to replace the 'waste toner cartridge' on my Samsung
I need to replace the 'waste toner cartridge' on my Samsung C460FW. How do I do that? … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My Samsung Xpress printer M2825DW has stopped working and is
My Samsung Xpress printer M2825DW has stopped working and is showing a constant red light at the horizontal bar. For some weeks it's shown a blinking red light here but has been printing perfectly wel… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Please advise no power supply identified of Samsung Express
Please advise no power supply identified of Samsung Express C460FW Multifunction Laser Printer, despite pressing Power/Wake Up Button. Is there an inbuilt fuse or circuit breaker protection. Can the u… read more
Jennifer French
Jennifer French
Owner
Computer Science
97 satisfied customers
I have a Brother MFC 910CN which has all new toner
Hello! I have a Brother MFC 910CN which has all new toner cartridges and I just replaced the belt. No matter what I do, all the colors are washed out. I had spoken with a Brother rep about a year ago … read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
A we have a dell 7130 cdn Printer. month or so we got
Hello and a good day, we have a dell 7130 cdn Printer. For a month or so we got trouble in printing quality. It began with smearing the toner on the paper and not fixing it to the paper anymore. You c… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a Brother mfc-9320cw printer, I have replaced the drums,
I have a Brother mfc-9320cw printer, I have replaced the drums, but when printing on letterhead I still keep getting the letterhead portion lightly printed in the middle and towards the end of every p… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a Samsung Xpress C460FW all-in-one approximately 3 months
I have a Samsung Xpress C460FW all-in-one approximately 3 months old. The print quality has deteriorated significantly. There are bands of scattered dots of magenta and yellow toner. I have run cleani… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
HL 4050 CDN Dear Sirs I have just replaced the drum unit,
HL 4050 CDN Dear Sirs I have just replaced the drum unit, the belt unit and the waste toner box on my printer, and all the toner units are new. The color quality however, remains washed out and almost… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I own a multifunction Samsung CLX3175FN colour laser
I own a multifunction Samsung CLX3175FN colour laser printer. Until last week it was printing wonderfully and suddenly it is printing with faded colour and black and white. All the functions of the ma… read more
Lee Carr
Lee Carr
Printer engineer
1 satisfied customers
How do I replace the transfer belt along with the extra roller
How do I replace the transfer belt along with the extra roller and two filters on a Magicolor 7450 II Grafx?… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
Machine: Samsung CLP-600N Problem : Output has colored vertical
Machine: Samsung CLP-600N Problem : Output has colored vertical stripes Attempted Solution: Replaced transfer belt, checked color supplies and all are at least 50% except yellow which is 15% Can this … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
HP Color LaserJet 3500 printer copies with colored stripes
I have an HP Color LaserJet 3500 printer which is creating copies with 1/4" multicolored vertical stripes on both sides of the whole page. That is to say the strip is 1/4" wide and runs from top to bo… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
My Samsung CLP 600-N printer carries a repeat gray image smudge
My Samsung CLP 600-N printer carries a repeat gray image smudge about 3 inches below the actual print. I have replaced the paper transfer belt and the fuser unit and it is still there. It seems to be … read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
I have a HP Laser Jet 2600N. The left side of the printed
I have a HP Laser Jet 2600N. The left side of the printed color page, mainly on the Red cartridge prints very light distorting all graphics. I have changed all cartridges several times and no help. On… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
On a 240/250 I am getting an error code of 042-326 I looked
On a 240/250 I am getting an error code of 042-326 I looked it up and it refered to belt failure. Resetting the machine clears it but it soon returns. What will be entailed in fixing this problem?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x