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My printer gives me and error message when I try to print. I…

Customer Question
My printer gives me...

My printer gives me and error message when I try to print. I have run the printer troubleshoot and it says my printer is ready. I have deleted the pages I tried to print.l

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

Yes

Technician's Assistant: When did you last update the printer driver software?

I am not sure when it was last updated

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I can't see any other problem

Submitted: 5 months ago.Category: Printers
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Answered in 5 minutes by:
12/15/2017
Technician: Jason Jones, Technician replied 5 months ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 18,699
Experience: 10+ years work experience.
Verified

Hello,
I look forward to helping you today.

Which error message are you given when you attempt to print something?

I will be standing by, looking forward to your response.
Thank you,
Jason

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John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,081
5,081 Satisfied Customers
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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