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I have a printer MX490. I can not find the disc to install…

Customer Question
I have a printer...

I have a printer MX490. I can not find the disc to install on my lap top. Can you help me

Technician's Assistant: What kind of computer or device are you printing from?

Cannon MX 490 and a dell laptop Inspiron 15 3000 series

Technician's Assistant: How long has this been going on with your MX490?

My desk top went down and I want to attach it to my lap top.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I thou

Submitted: 7 months ago.Category: Printers
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Answered in 1 minute by:
12/15/2017
Technician: Kamil Anwar, Technician replied 7 months ago
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 6,963
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Technician: Kamil Anwar, Technician replied 7 months ago

Which Operating system you are running?

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Customer reply replied 7 months ago
what is an operating system?
Technician: Kamil Anwar, Technician replied 7 months ago

The software running on your laptop (ie windows 7, 8 or 10)

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Customer reply replied 7 months ago
No one answered me questions. You just tried to sell me something. you did nothing you deserve nothing.
Technician: Kamil Anwar, Technician replied 7 months ago

Since this is a technical issue, i cannot answer without knowing your OS and configuration.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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