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I have a Xerox 260 with a fault code of 094-321. I am

Customer Question
I have a Xerox...

I have a Xerox 260 with a fault code of 094-321. I am looking for the NVM reset.

Technician's Assistant: What Xerox model do you have?

Xerox 260

Technician's Assistant: How long has this been going on with your Xerox printer?

Just started.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I didn't turn the Fiery on and I see that the error code has to do with the 1st and or 2nd btr roller contacts

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Nl

Submitted: 7 months ago.Category: Printers
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Answered in 2 hours by:
12/15/2017
Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,619
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
do you have the NVM reset for the fault code 094-321 on a xerox 260
Customer reply replied 7 months ago
No thanks,
Technician: Harry, Engineer replied 7 months ago

Turn ON the power while pressing the Power Saver key, Stop key and 3 key.
Initializes the NVM of the configuration range (Printer Settings etc.) inside the Controller and starts up.

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Customer reply replied 7 months ago
What does initializing the NVM do? I currently have a fault code where the xerox is faulted out.
Technician: Harry, Engineer replied 7 months ago

Turn ON the power while pressing the Power Saver key, Stop key and 4 key

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Customer reply replied 7 months ago
Ok, I'm just asking what this does?
Technician: Harry, Engineer replied 7 months ago

Factory reset

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Customer reply replied 7 months ago
Ok, i started the xerox up with the energy saver, stop key and 4 (not 3) and the machine is faulted out with the same code.
Technician: Harry, Engineer replied 7 months ago

Unfortunately, it will need to be looked at locally. I am not sure if you have a local technician that works on your printers for your office but if you don't, you can provide me with your zip code so I can locate someone.

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Customer reply replied 7 months ago
Hi, im not looking for a service call.
I was specifically requesting the NVM reset code.Thanks anyway.
I will look for another source for my answer.
Technician: Harry, Engineer replied 7 months ago

OK thanks

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