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Can I set my MX490 printer to connect whenever I start up my…

Customer Question
Can I set my...

Can I set my MX490 printer to connect whenever I start up my computer so I don't have to push all the buttons after I have turned it off?

Technician's Assistant: How are you connecting to your MX490: wirelessly or by USB?

Wirelessly

Technician's Assistant: When did you last update the printer driver software?

Never

Submitted: 5 months ago.Category: Printers
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Answered in 3 minutes by:
12/14/2017
Technician: John Lohr, Computer Hardware Engineer replied 5 months ago
John Lohr
John Lohr, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 639
Verified

Hello and thank you for choosing JustAnswer. My name is ***** ***** I will be happy to help you.

The only way to do this, would be to set the printer to never turn off automatically and have it on all the time.

Does this option work for you?

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Customer reply replied 5 months ago
how do I do that
Technician: John Lohr, Computer Hardware Engineer replied 5 months ago

Do you have the Caanon printer software installed? We are looking for a program called "Canon IJ Printer Utility"

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Customer reply replied 5 months ago
no thanks, ***** ***** not want to secure remote assistance
Technician: John Lohr, Computer Hardware Engineer replied 5 months ago

Please ignore the message about remote assistance as it is automated by the website. Did you see my question?

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Customer reply replied 5 months ago
just answer my question please
Customer reply replied 5 months ago
I have(sic) Caanon software installed
Customer reply replied 5 months ago
hello?
Technician: John Lohr, Computer Hardware Engineer replied 5 months ago

Please open the "Canon IJ Printer Utility" for me. Select the "Power Settings" option in the menu that opens. Here, select "Disable" for the Auto Power off setting.

Did you find that option?

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Customer reply replied 5 months ago
where is it located? That is how I installed the printer
Technician: John Lohr, Computer Hardware Engineer replied 5 months ago

Are you on a Mac or a PC? If a PC, what version of windows?

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Customer reply replied 5 months ago
PC 8.1
Technician: John Lohr, Computer Hardware Engineer replied 5 months ago

If you move your mouse into the upper right corner and keep pressing it into the corner, a side menu will appear. From here, you can click the magnifying glass to search for the program I mentioned

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Customer reply replied 5 months ago
The only thing I get is to download it
Technician: John Lohr, Computer Hardware Engineer replied 5 months ago
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Customer reply replied 5 months ago
ok I downloaded it
Technician: John Lohr, Computer Hardware Engineer replied 5 months ago

Please install it and open the "Canon IJ Printer Utility" program

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Technician: John Lohr, Computer Hardware Engineer replied 5 months ago
Any luck yet?
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John
John
John, Computer Science Engineer
Category: Printers
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Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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