Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Lost my manuel, Just need step to change printer to 2 sides…

Customer Question
Lost my manuel, Just...

Lost my manuel, Just need step to change printer to 2 sides printer, I have a mfc j5910dw

Technician's Assistant: What's the brand and model of your printer?

Brother MFC J5910DW

Technician's Assistant: How long has this been going on with your Brother printer?

Never change it to 2 sided

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Never update ( OS) ON THIS PRINTER SINCE I HAD IT.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

JUST THAT, THANK

Submitted: 7 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 7 minutes by:
12/14/2017
Technician: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
My MFC-J5910DW has just stopped connecting with my Macbook
My MFC-J5910DW has just stopped connecting with my Macbook pro Retina laptop after being fine for the last three years … read more
John Castle
John Castle
BSC in Computing Network Management and Design
140 satisfied customers
I have a MFC-9330CDW printer, and the copies are coming out
Pearl, I have a MFC-9330CDW printer, and the copies are coming out with a slight crimple in the copies about 3"m wide on the left side of the paper. … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
501 satisfied customers
Of late, my printer, when I print, has a margin of a round
Of late, my printer, when I print, has a margin of a round 10-12mm extra on the lafthand side, even when I enter zero margin it is still there on printing. … read more
Joshua Gransbury
Joshua Gransbury
A.A.S
23 satisfied customers
I don't find the option for double sided printing on my
i don't find the option for double sided printing on my brother mfc-9130 … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I have a MFC-J5910DW and it keeps saying to install ink
I have a MFC-J5910DW and it keeps saying to install ink cartridge yellow. But I install a new one and it tells me the same. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
The self feeder at the top of the printer/scanner gets
the self feeder at the top of the printer/scanner gets jammed every time now when trying to fax/scan or copy. it goes half way thru and then jams up. it is a brother j5910dw and is is about 4 years ol… read more
Tech Ben
Tech Ben
Information Systems Manager
Bachelor\u0027s Degree
262 satisfied customers
How do I get my brother MFC-J5910DW printer to have the
How do I get my brother MFC-J5910DW printer to have the display on the printer in English. I am trying to setup the scanner. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
How do we install a brother MFC-J5910dw printer without a CD
how do we install a brother MFC-J5910dw printer without a CD rom on our Dell Inspiron 5000 series laptop … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My brother MFC-J5910DW is not printing the color black, 6
my brother MFC-J5910DW is not printing the color black … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have a brother mfc-j5910dw. When I change the yellow ink
i have a brother mfc-j5910dw. When I change the yellow ink cartridge it will not click in. Is there a fix or do I have to replace the printer?… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
My brother MFC J5910DW is printing fine but sends out blank
My brother MFC J5910DW is printing fine but sends out blank sheets in between the printed sheets… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have two Brothers printers (MFC-J5910DW and a MFC-J6710DW
I have two Brothers printers (MFC-J5910DW and a MFC-J6710DW and a Mac OS-X, Version 10.8.5. Since yesterday both printers are "Not Connected" for the first time since 2012. I need them both reconnecte… read more
Shefin
Shefin
Printer and Office Equip. Specialist
3,781 satisfied customers
James . I have the same problem as http://www.justanswer.com/printers
James B. I have the same problem as http://www.justanswer.com/printers/36s71-hi-brother-mfc-6490cw-printing-fine.html but it's happening on both LAN (wired) AND USB, so it isn't a firewall OR drivers … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
I Have a Brother Printer MFC-J5910DW, Its saying there is a
I Have a Brother Printer MFC-J5910DW, Its saying there is a paper jam from and rear, I have followed the manual instructions but the jammed piece of paper came out in pieces and now says there is a pr… read more
Mike Taylor
Mike Taylor
44 satisfied customers
I have recently bought a MFC-J5910DW. It has worked fine.
I have recently bought a MFC-J5910DW. It has worked fine. However I pulled the paper tray out of the machine to change paper and it will not go back in. It sticks out about 3-4 inches. Can you advise … read more
Mike Taylor
Mike Taylor
44 satisfied customers
Brother MFC J6910 If this printer is connected to my wireless
Brother MFC J6910 If this printer is connected to my wireless router with an Ethernet cable, will it work as an AirPrint device?… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
i recently purchased a Brother multi-function printer, MFC-J5910DW.
i recently purchased a Brother multi-function printer, MFC-J5910DW. When i tried to install the accompanying software a message came up basically saying that it was not compatible with my desktop (iMa… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,671 satisfied customers
I need help on my brother mfc 9320 printer. When I try to print,
I need help on my brother mfc 9320 printer. When I try to print, I receive a message of : Manuel Feed, Load letter paper CANCEL - Brother, Inc. provided answer. Thanks.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x