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I'm having issue connecting connecting a Roland SP540v to my…

Customer Question
Pearl, I'm having issue...

Pearl, I'm having issue connecting connecting a Roland SP540v to my PC via Versaworks. I can't obtain the Roland's IP address to input dat in versa works. Chris

Technician's Assistant: How long has this been going on with your Roland? What have you tried so far?

Every work around I can find via the web forums. Seems to be a re-occuring issue with the Roland device. I've previously set-up newer Roland devices without issue, but this older Roland doesn't display the IP address - there is no System Into. just a System Report.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Phone? This is a Roland printer... ?

Submitted: 7 months ago.Category: Printers
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Answered in 48 minutes by:
12/14/2017
Technician: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 7 months ago
I've sorted it! So don't worry about it!
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