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Will not print clearly even with new cartridges. Kodak esp…

Customer Question
Will not print clearly...

Will not print clearly even with new cartridges

Technician's Assistant: What's the brand and model of your printer?

Kodak esp 2150

Technician's Assistant: How long has this been going on with your Kodak printer?

About 3 days

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I haven't not sure what you mean

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Suppose not

Submitted: 7 months ago.Category: Printers
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Answered in 5 minutes by:
12/14/2017
Technician: Richard, Technician replied 7 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 47,276
Experience: Printer and scanner problem resolver for over 15 years
Verified

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
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