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I cannot get it to print from my computer. Mg7120. We did a…

Customer Question
I cannot get it...

I cannot get it to print from my computer

Technician's Assistant: What's the brand and model of your printer?

Mg7120

Technician's Assistant: How long has this been going on with your printer?

We did a remodel about 2 months ago and disconnected everthing

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Do notknow

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No= HELP

Submitted: 7 months ago.Category: Printers
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Answered in 3 minutes by:
12/14/2017
Technician: Md. Sadique, Engineer replied 7 months ago
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,659
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Technician: Md. Sadique, Engineer replied 7 months ago

How is the printer connected to your computer?

via USB cable, wirelessly

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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