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Can IPF 750 Error# 03130031-2F2A. Sorry! Canon ImagePro IPF…

Customer Question
Can IPF 750 Error#...

Can IPF 750 Error# *****

Technician's Assistant: What's the brand and model of your printer?

Sorry! Canon ImagePro IPF 750

Technician's Assistant: How long has this been going on with your Canon printer?

2-3 weeks

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

It got error when you power on printer. No computer connects.

Submitted: 7 months ago.Category: Printers
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Answered in 4 minutes by:
12/13/2017
Technician: Tech Ben, Information Systems Manager replied 7 months ago
Tech Ben
Tech Ben, Information Systems Manager
Category: Printers
Satisfied Customers: 262
Experience: 15+ years of experience as an Information Systems Manager; responsible for overseeing computer and network systems, installation and maintenance, troubleshooting hardware and software issues, etc.
Verified

Thanks for choosing Just Answer.

I'm Kumar and I'll assist you today.

Do you a Surge Protector to connect your printer ? How old is your printer?

Thanks,

Kumar

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Customer reply replied 7 months ago
No surge protector. 3-5 years old.
Technician: Tech Ben, Information Systems Manager replied 7 months ago

Okay. Can you please execute the below steps :

Disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Press and HOLD the Power Button for 60 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.

Please let me know once done.

Thanks,

Kumar

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Customer reply replied 7 months ago
NO CONNECT TO COMPUTER
Technician: Tech Ben, Information Systems Manager replied 7 months ago

I do not want you to connect the computer. Can you please execute the instructions that I provided.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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