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Printer and computer have no connection. My internet was…

Customer Question
Printer and computer have...

Printer and computer have no connection. My internet was restored yesterday and I think something happened to the connection

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wireless

Technician's Assistant: When did you last update the printer driver software?

What happenes if my modem is connected to an ethernet cable. It was before

Submitted: 9 months ago.Category: Printers
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Answered in 3 hours by:
12/13/2017
Technician: Karthik, Engineer replied 9 months ago
Karthik
Karthik, Engineer
Category: Printers
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Technician: Karthik, Engineer replied 9 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me what is the make and model of the printer?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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