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I did a mail merge on the Avery site...I plugged in the

Customer Question
I did a mail...

I did a mail merge on the Avery site...I plugged in the correct template #, inserted the mail merge and after doing this many times the names print outside the label. I even tried to insert names from word into a label template in word and I still can't seem to get the printer to print inside the liens. What am I missing?

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Right now my lap top is connected to the printer

Technician's Assistant: When did you last update the printer driver software?

Probably not since I bought several years ago...don't think I know how

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Not that I can think of

Submitted: 8 months ago.Category: Printers
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Answered in 7 hours by:
12/14/2017
Technician: Harry, Engineer replied 8 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,837
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
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Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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