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MACHINE MODEL ........ COLOUR 550

Customer Question
MACHINE MODEL ........ COLOUR...

MACHINE MODEL ........ COLOUR 550CODE............................. 042-326if we took our belt transfer unit and put in your machine it will work
and vise versa if you put your belt transfer unit in our machine it will bring up same code
so there seems to be a problem elsewhere??????

Technician's Assistant: Yes, I'm a bot. I make the process of talking to the Printer Expert more efficient and affordable by asking basic questions. What's the brand and model of your printer?

Xerox 550

Technician's Assistant: How long has this been going on with your Xerox printer?

1 week

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Every time we put belt transfer unit back into machine

Submitted: 5 months ago.Category: Printers
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Answered in 5 hours by:
12/14/2017
Technician: Harry, Engineer replied 5 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,001
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 5 months ago
of course we need help, have you got the answer as promised
Technician: Harry, Engineer replied 5 months ago

I can see that you keep using "your" -- It might be that you think you are speaking to a different company than you really are.

Who do you believe that you are speaking to?

Ask Your Own Printers Question
Customer reply replied 5 months ago
your means a friends machine, can you please refund us our money please as this is getting a bit of a joke
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John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,081
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Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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