Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I installed Epson WP 4530 printer on new computer yesterday.

Customer Question
Hi, I installed Epson...

Hi, I installed Epson WP 4530 printer on new computer yesterday. It worked fine yesterday using wireless connection. Today it does not

Technician's Assistant: I'll do all I can to help. How long have you been dealing with this?

When I go to Setup, WiFi Connections, it askes for a password. It does not recognize the correct password. QUESTION, How do I reset the password?

Technician's Assistant: Do you plan on doing the work yourself?

Yes

Technician's Assistant: Anything else we should know to help you best?

I tried contacting Epson support and they ask for my email address. I enter all 3 of the email addresses I have had for 15 years and Epson does not recognize any email address.

Submitted: 8 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 9 minutes by:
12/13/2017
Technician: Jason Jones, Technician replied 8 months ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,466
Experience: 10+ years work experience.
Verified

Hello,
I look forward to helping you today.

May I ask for the brand and model name of your wireless router or your wireless modem?

Once I have the above requested information, I will be able to give you the correct answer.

I look forward to your response,
Jason

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
My printer will not accept my wifi password, thus I can't
My printer will not accept my wifi password, thus I can't print. Also, my computer can't find the printer … read more
John Castle
John Castle
BSC in Computing Network Management and Design
200 satisfied customers
I'm trying to setup my Brother HL-5370DW to operate via WiFi
I'm trying to setup my Brother HL-5370DW to operate via WiFi but cannot get it to be recognized by my wireless laptop.I bought this a few years ago and can't find the original CD ROM. I used to print … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Since I changed my broadband to fibre, my printer can't
Since I changed my broadband to fibre, my printer can't work. It is not connected basically I"m trying to reinstall the driver, but failed … read more
Donna French
Donna French
Bachelor of Science
54 satisfied customers
New modem was installed very recently as was high sierra and
good morning. i need help! new modem was installed very recently as was high sierra and Epson Workforce 630 printer hasn't worked since! I put the new modem password ***** the printer and 'passed" in … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
My son bought me this printer but never finished the install
my son bought me this printer but never finished the install a while back. I am trying to install it. but it is asking for the pin, where do I find it. … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have an epson wp 4530. I moved and now it dose'nt print.
I have an epson wp 4530. I moved and now it dose'nt print. It goes to wi-fi and sounds like the nozzles are going back and forth but dispenses a blank sheet of paper on copy,or scan, or print from wif… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
Windows 10 will not print envelope on epson workforce 4530,
windows 10 will not print envelope on epson workforce 4530 … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
552 satisfied customers
I just moved. I am trying to add my wireless Epson printer
I just moved. I am trying to add my wireless Epson printer EPSON23E250 to my mac. No luck so far. Can you help? … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My Epson WP 4530 won't print, won't recognize wireless. I
My Epson WP 4530 won't print, won't recognize wireless. I have unplugged printer, computer, router and plugged in again. I have disconnected printer and reconnected printer. I updated the Epson driver… read more
Jason Jones
Jason Jones
Technician
19,466 satisfied customers
I have HP f4580 which has worked fine for a couple of years.
I have HP f4580 which has worked fine for a couple of years. I just reset my home WiFi from an open to a secure network and now I cannot seem to connect to my printer. I don't know where my original d… read more
Benjamin Nichols
Benjamin Nichols
Computer Systems Administrator
Bachelors of Science
19 satisfied customers
I hAVe an EPSON wp 4530. recenty my computer will not
I hAVe an EPSON wp 4530. recenty my computer will not acknowledge it over my network. Printer shows its on network with password ***** My computer is in a different room from printer very inconvenient… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
CAN'T FIND MY WPS PIN for my EPSON WP 4530, EPSON WP 4530
been an issue for wifi since windows upgraded to 10 … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I have an epson wp 4530. it keeps resetting itself, in the
i have an epson wp 4530. it keeps resetting itself, in the sense that it powers itself on and off … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I need to connect it to my Chromebook. The printer and
I need to connect it to my Chromebook. The printer and computer are both on wifi but I see the status of the printer that chrome cloud is disabled. … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I just installed a new modem and connected it to my router,
I just installed a new modem and connected it to my router, my MAC, my iPad and 2 iPhones - all wireless and working fine. However, I can not figure out how to connect my HP Laserjet M1217 to the netw… read more
Jason Jones
Jason Jones
Technician
19,466 satisfied customers
I am unable to configure my MG5420 printer to print wireless
I am unable to configure my MG5420 printer to print wireless from my iphone & iPad. … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
our epson wp-4530 keeps going offline requiring us to reset
our epson wp-4530 keeps going offline requiring us to reset every time we begin printing. What are we doing to cause this? What can we do to correct the problem?… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I am trying to connect an MX432 to an Actiontec PK5000 DSL
I am trying to connect an MX432 to an Actiontec PK5000 DSL modem\router. The PK5000 has been installed for over a year. I have tried using the WPS connection method and inputting the passkey manually.… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x