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My Canon MG5320 printer, the scan function is not working.

Customer Question
My Canon MG5320 printer...

My Canon MG5320 printer, the scan function is not working

Technician's Assistant: Is there an error code on your MG5320 when you try to scan?

No

Technician's Assistant: When did you last update the printer driver software?

15 minutes ago

Submitted: 8 months ago.Category: Printers
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Answered in 3 minutes by:
12/13/2017
Technician: Suhasini Velu,
 replied 8 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Before we proceed with any troubleshooting,please once unplug your printer from the wall outlet wait for 2 minutes and plug it back in.
Let me know when this is done.

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