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Installed new cartridges in HP Officejet 6500A Plus. Before
Installed new cartridges in HP Officejet 6500A Plus. Before it didn't even print anything - blank pages. Now it will not print black. All other colors Cyan, Magenta & Yellow work. Whats up? … read more
Ameen Khan
Ameen Khan
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I have hp 6500a plus printer document 0x61011beb. carriage
i have hp 6500a plus printer document 0x61011beb. carriage does not center when cartridge door is open. carriage moves freely. looks like the right side might have ink spill? i use hp cartridges black… read more
Jeffrey B
Jeffrey B
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I put new ink cartridges into my #6500A+ and the printer
I put new ink cartridges into my #6500A+ and the printer does not print any black color. The new ink cartridge does seem good, it has ink, is the proper HP number. It makes me question whether the ink… read more
FLORENCE MARIE DRONA
FLORENCE MARIE DRONA
Bachelor of Science (B.S.), Information technology
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Runs paper, but will not print. I replaced the ink, but
Runs paper, but will not print. I replaced the ink, but still would not print … read more
Jeffrey B
Jeffrey B
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Just put a new printer cartridges in my HP 6500A Plus. Color
just put a new printer cartridges in my HP 6500A Plus. Color cartridges are XLtype, the black is a 920 standard size. Colors seem to print ok, black will not print. print. ink level appears in checkin… read more
Harry
Harry
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At times my printer doesnt print clearly and only prints one
Hi - At times my printer doesnt print clearly and only prints one or two lines of the article. I thought it needed a black ink cartridge. Replaced this but it is still doing this intermittantly. … read more
Md. Sadique
Md. Sadique
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I can print one page then I get a ink system failure. Turn
I can print one page then I get a ink system failure. Turn off and turn on. I do, then the cycle repeats. Its and HP6500 Officejet. … read more
Josh
Josh
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The Printer says the black cartridge is either missing or
The Printer says the black cartridge is either missing or damaged. I just bought new yellow, blue, and red, plus Black cartridges, but the Printer still says the black cartridge is missing or damaged.… read more
Nathan
Nathan
Bachelors of Science
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I have HP Officejet 6500A. It prints in color, but not in
I have HP Officejet 6500A. It prints in color, but not in black. The black ink cartridge is new/full/properly installed. The printer goes through a full print cycle, but paper comes out totally blank.… read more
Richard
Richard
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IT Manager, Consultant
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I have an HP Officejet 6500A Plus. I have heard the "sound"
I have an HP Officejet 6500A Plus. I have heard the "sound" made when we plug in a camera to a USB port on and off for several weeks... I was not touching either end of that USB cable. Then software l… read more
Jason Jones
Jason Jones
AAS Information Technology
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I purchase an HP Officejet 6500A Plus Computer last year, its
I purchase an HP Officejet 6500A Plus Computer last year, it's been working find until last week when I tried to print out a Email message, I check the ink status and the black ink was not showing any… read more
Robert M.
Robert M.
Bachelor's Degree
3,580 satisfied customers
For whatever mysterious reason, our printer has just stopped
For whatever mysterious reason, our printer has just stopped putting any ink on the page. It will pull paper through, but nothing is on it. We have checked the ink supply and all the colors have ink (… read more
Richard
Richard
Retired
Associate Degree
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I have an Error message 0xc19a0023 ... i tried unplugging and
I have an Error message 0xc19a0023 ... i tried unplugging and wait then replug my HP Officejet 6500A Plus ... took out the cartridges (new replaced 3 weeks ago). What can I do to get the printer to wo… read more
RPI Solutions
RPI Solutions
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I have a new (last summer) hp oFFICEJET 6500 a pLUS, that
I have a new (last summer) hp oFFICEJET 6500 a pLUS, that acts like it is printing but there is no print. I just loaded a new black ink and that has not helped. I have not used this printer for a few … read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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My HP Photosmart Premium Printer wont work. I get "General
My HP Photosmart Premium Printer won't work. I get "General Printer Error" and 0x61011beb refer to printer documentation. The documentation does not help me with this problem. My printer sounded funny… read more
Bernie
Bernie
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I have just purchased an HP Officejet 6500A Plus. I downloaded
I have just purchased an HP Officejet 6500A Plus. I downloaded the software and drivers from your support page as instructed. I installed them as instructed. For the last 4 hours I've followed every t… read more
James
James
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I have a HP officejet 6500a e790n and my black ink will not
I have a HP officejet 6500a e790n and my black ink will not print. I installed a new cartridge and still no luck. It is showing that the black ink is empty, but it is not. I have taken the cartridges … read more
PCDrMiller
PCDrMiller
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527 satisfied customers
I have a officejet 5610 all in one. it takes hp 22 and black
I have a officejet 5610 all in one. it takes hp 22 and black hp 56 cartridges, how ever it now tells me the hp 22 i put in the machine is not proper cartridge. do i need a new printer, I have several … read more
Freddy M.
Freddy M.
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Meet the Experts:

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Shefin

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Md. Sadique

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Handy--Andy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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