Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Can't successfully connect XP-830 to MAC PowerBook 10.6.7.

Customer Question
Can't successfully connect XP-830...

Can't successfully connect XP-830 to MAC PowerBook 10.6.7

Technician's Assistant: How are you connecting to your XP-830: wirelessly or by USB?

Trying to connect wirelessly

Technician's Assistant: When did you last update the printer driver software?

Just checked and it is all up to.dste

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Can't think of anything else!

Submitted: 7 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 17 minutes by:
12/13/2017
Technician: Karthik, Engineer replied 7 months ago
Karthik
Karthik, Engineer
Category: Printers
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Printers Question
Technician: Karthik, Engineer replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. Do you have any WiFi network in your home? If you have wifi network. please make a note on the WiFi network name and WiFi password.

  1. Press the home button, if necessary.
  2. Select Setup.
  3. Select Network Settings.
  4. Select Wi-Fi Setup.
  5. Select Wi-Fi Setup Wizard.

    Note: If you need to disable the wireless network to set up your product on an Ethernet network, scroll down and select Disable Wi-Fi instead. Then follow the instructions on changing to a wired network connection in this guide.

  6. Select the name of your wireless network or enter the name manually.

    Note: To enter the wireless network name manually, scroll down and then select Other Networks. Use the displayed keypad to enter your network name, as described in the next step.

  7. Enter your wireless password (or network name and then password) using the displayed keypad.

    Note: The network name and password ***** case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters

  8. Press Done when you finish entering your password.
  9. Confirm the displayed network settings and select Proceed to save them.

    Note: If you need to change a setting, press the Back button.

  10. If you want to print a network setup report, press the Start button. (Otherwise, select Done.) If the network connection is successful, the Network icon on the right side of the LCD screen is blue.

If that doesn't work or if any other steps is unclear please let me know, So that we can try some other alternate solution. Thank you

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Karthik Your Own Question
Karthik
Karthik
Karthik, Engineer
Category: Printers
Satisfied Customers: 519
519 Satisfied Customers
Experience: Senior Engineer at CSS Corp

Karthik is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Cannot connect xp-830 to my mac. Wirelessly. Just purchased
cannot connect xp-830 to my mac JA: How are you connecting to your XP-830: wirelessly or by USB? Customer: wirelessly JA: When did you last update the printer driver software? Customer: just purchased… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I just installed an XP-830. I can't print anything.
I just installed an XP-830. I can't print anything. … read more
murpmi00
murpmi00
BS of Science
4 satisfied customers
I have an Epson XP-830 printer, which I installed and test
I have an Epson XP-830 printer, which I installed and test page printed fine, but when I try to print a confirmation for hotel, it won't print it … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
Just purchased the Edson XP-830 and need some sort of manual
Just purchased the Edson XP-830 and need some sort of manual so I can know how to use it wireless w/my mini iPad . Thanks … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
497 satisfied customers
I have moved and want to set up my Epson XP-830 for wireless
I have moved and want to set up my Epson XP-830 for wireless connection to my Mac computer. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
The printer works great...and i am trying to sign on to the
The printer works great...and i am trying to sign on to the ink replenishment program...it is an xp-830 … read more
Harry
Harry
2,032 satisfied customers
I can't download the printer driver. Epson xp-830 expression
I had the same printer which I uninstalled and replaced it with the same but I can't get it to install properly … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
We are trying to connect our laptop, wirelessly, to our
We are trying to connect our laptop, wirelessly, to our XP-830. Our objective is to be able to print documents prepared, using Word 2016, in an adjacent room. We have the WiFi network turned on. How d… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I have an Epson XO-830 Expression Premium, 5 colors.
I have an Epson XO-830 Expression Premium, 5 colors. Wireless. I did not receive much info about it, just what I read at the store and I need the printer definition so I can connect the printer with m… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Having trouble printing labels from my Epson XP-830. I've
Having trouble printing labels from my Epson XP-830. I've contacted Epson Support and they said my printer settings are correct but I may have some type of configuration problem with computer and prin… read more
Cody
Cody
Computer Science
2,387 satisfied customers
Setting up my newly purchased XP-830 Epson Printer. 2015 on
setting up my newly purchased XP-830 Epson Printer … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
My computer can't find my printer model XP-830 Series. About
my computer can't find my printer model XP-830 Series … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Print not legible after numerour head cleanings, nozzel
Print not legible after numerour head cleanings, nozzel checks, replacement cartridges, etc. Espression XP-830. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
My Epson XP 830 printer has the message "Turning the Power
My Epson XP 830 printer has the message "Turning the Power off" but it is not turning the power off (hasn't done so for two days) and it will not scan and print. Help! … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I am getting a "Communication error (-602)" message randomly
I am getting a "Communication error (B-602)" message randomly from my EPSON XP-830 printer. Everything seems to work, however. … read more
Tech Ben
Tech Ben
Information Systems Manager
Bachelor\u0027s Degree
262 satisfied customers
I have a new xp830 i tried installing the printer driver on
i have a new xp830 i tried installing the printer driver on my mac ruining os x sierra. it runs through the installation but i don't get a connection screen after the installation is complete. the xp8… read more
Bob James
Bob James
IT Support Specialist
Network Support Certificate
103 satisfied customers
Epson XP-830, I just bought it, installed ink, prinated 3
I just bought it, installed ink, prinated 3 items and now get a message that firmware needs to be installed in settings. But how? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
My printer is an all-in-one epson XP 830. The scanner
my printer is an all-in-one epson XP 830. The scanner function is not showing up as part of the epson device. I get an error message that the scanner is not connected … read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x