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Since I bought a HP computer microsoft10 my printer does not…

Customer Question
Since I bought a...

Since I bought a HP computer microsoft10 my printer does not print

Technician's Assistant: How are you connecting to your MICROSOFT10: wirelessly or by USB?

USB

Technician's Assistant: When did you last update the printer driver software?

I dondt remember

Submitted: 9 months ago.Category: Printers
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Answered in 3 minutes by:
12/12/2017
Technician: Cody, Senior Systems Administrator replied 9 months ago
Cody
Cody, Senior Systems Administrator
Category: Printers
Satisfied Customers: 4,309
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Technician: Cody, Senior Systems Administrator replied 9 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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