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I purchased a Hewlett-Packard printer (Pro 6978) from a
I purchased a Hewlett-Packard printer (Pro 6978) from a local Staples store on 05/26/2018. The printer prints out a page on test mode but when I attempt to print it out via a standard document such as… read more
Shefin
Shefin
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I would like to enlarge something on my printer HP 6978.
I would like to enlarge something on my printer HP 6978. … read more
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Richard
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Vishnu Babu
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I keep getting the error message: Windows cannot print due
I keep getting the error message: Windows cannot print due to a problem with the current printer set up. HP Officejet Pro 6978. I have uninstalled the printer, reinstalled. Same error message. … read more
technicalcat
technicalcat
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I need to connect my printer to my computer. model printer
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Josh
Josh
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Just bought HP 6978 wifi printer; install was super easy;
Just bought HP 6978 wifi printer; install was super easy; printed great from 2 PCs. Now a day later shows "offline" & cannot "communicate" with printer; cannot ping, etc. Tried "restart" printer & PC … read more
Josh
Josh
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It won't print. Hp officejet Pro 6978. I just bought it.
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Shefin
Shefin
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my printer says 6978 but on my computer it says it's an 6970… read more
VanMagnus Systems
VanMagnus Systems
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I am unable to delete a message which is loaded on my HP
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Bryan
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technicalcat
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ChrisC
ChrisC
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Have a HP office jet pro 6978. These page prints. Cannot
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Richard
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Gt the hp office jet pro 6978, it was working fine but had a
gt the hp office jet pro 6978, it was working fine but had a paper jam. I cleared the jam but when I try to print I get an error message on my laptop stating "printer needs assistance, user interventi… read more
Pete
Pete
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I just bought an HP al-in-one 6978. When I started it up, it
I just bought an HP al-in-one 6978. When I started it up, it would not print the alignment page. … read more
technicalcat
technicalcat
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I cant get the wireless connection to work between my
I cant get the wireless connection to work between my Surface and the HP Office Jet Pro 6978. the anit-virus blocks the download. … read more
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I just bought a new HP printer. I set it up to the wireless,
I just bought a new HP printer. I set it up to the wireless, but it does not communicate with the computer. … read more
arsufi2002
arsufi2002
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I bought an HP photosmart wireless printer about a month ago,
I bought an HP photosmart wireless printer about a month ago, I am STILL not able to get it connnected. It took me awhile to figure out some of the things that were wrong, I had to disable my firewall… read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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