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Installed new cartridges in HP Officejet 6500A Plus. Before
Installed new cartridges in HP Officejet 6500A Plus. Before it didn't even print anything - blank pages. Now it will not print black. All other colors Cyan, Magenta & Yellow work. Whats up? … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
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Every time im trying to print, it says “ Cannot print. Visit
every time im trying to print, it says “ Cannot print. Visit www.hpinstaink.com for information." … read more
David L
David L
Bachelor's Degree
5,339 satisfied customers
I was given this printer. They had not used it very much.
I was given this printer. They had not used it very much. When I hooked it up the machine is telling me to visit the hpinstaink. I need it to print! I thought maybe they had installed a refilled cartr… read more
Michelle
Michelle
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It will not print. I changed ink cartridges but I am
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Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I have an HP OfficeJet Pro 8500A. I am trying to print a 12
I have an HP OfficeJet Pro 8500A. I am trying to print a 12 page document, but only 1 or 2 pages print before it looks as though I am running out of ink--but I just replaced all 4 cartridges! … read more
Richard
Richard
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I have an HP OfficeJet Pro 8710 and the guide for changing
I have an HP OfficeJet Pro 8710 and the guide for changing ink shows a different model. How do I open it to replace ink cartridges? … read more
Satchi
Satchi
Bachelor's Degree
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Connecting a HP office jetink 8710 to a 3 in one HP
connecting a HP office jetink 8710 to a 3 in one HP computer. Have made the wi-fi connection but trying to print the test page get the message on the printer: go to hpinstant ink.com for information. … read more
Harry
Harry
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I have a HP Officejet Pro 8710. I am trying to replace the
I have a HP Officejet Pro 8710. I am trying to replace the black cartridge. I have already replace the color cartridges with no problem. The black will not stay in, It pops back out immediately. I tri… read more
Josh
Josh
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Offocejet pro 6835 - black will not print-changed cartriges
offocejet pro 6835 - black will not print-changed cartriges and ran diagnostics from hp online and only the color will print. … read more
Harry
Harry
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I have an HP OfficeJet 4620 I just changed the cartridges
Hi I have an HP OfficeJet 4620 I just changed the cartridges but the black will not print all the other colors print correctly … read more
Harry
Harry
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HAVING A PROBLEM PRINTING. HP OFFICEJET 3830. GATEWAY. NOT
HAVING A PROBLEM PRINTING JA: What's the make/model number of your printer? How old is it? Customer: HP OFFICEJET 3830 JA: What kind of computer are you printing from (Mac or PC)? What Operating Syste… read more
Sudipto
Sudipto
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I have an HP Officejet Pro 8600 Plus. I am trying to print
I have an HP Officejet Pro 8600 Plus. I am trying to print and the result is a mass of lines from my email that I am trying to get. It repeats lines from the email but not the entire email. I have tri… read more
Pete
Pete
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Bachelor's Degree
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I have a HP OfficeJet 8040 that I can't get to print in
I have a HP OfficeJet 8040 that I can't get to print in color when I am on my computer and request a printout??? … read more
Shefin
Shefin
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Engineering Diploma
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I purchase an HP Officejet 6500A Plus Computer last year, its
I purchase an HP Officejet 6500A Plus Computer last year, it's been working find until last week when I tried to print out a Email message, I check the ink status and the black ink was not showing any… read more
Robert M.
Robert M.
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HP officejet 6500 wont print. I kept getting an error message
HP officejet 6500 wont print. I kept getting an error message that the black cartridge was missing or damaged so i changed the cartridge and put in a new one but the error message is persistent. I hav… read more
RPI Solutions
RPI Solutions
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Bachelor's Degree
3,487 satisfied customers
I have an HP officejet 7110 all-in-one. I received an error
I have an HP officejet 7110 all-in-one. I received an error message stating that the HP 14 Tricolor cartridge needed to be replaced. Simultaneously, I noticed the only color being printed is yellow al… read more
RPI Solutions
RPI Solutions
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I am using an HP 6500 connected to MacBook Pro running OS Leopard
I am using an HP 6500 connected to MacBook Pro running OS Leopard. I have inserted the #99 Photo cartridge in the appropriate carrier but when I try to print I get the message that "the black cartridg… read more
Namzyanzy
Namzyanzy
Bachelor's Degree
368 satisfied customers
I have an HP Officejet 7310 All-in-one, purchased Oct. 2005.
I have an HP Officejet 7310 All-in-one, purchased Oct. 2005. In trying to replace my #97 black ink cartridge, I cannot get it to snap into place. When I insert it, it will not stay in place. Instructi… read more
Andy
Andy
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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