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Have paper jam--how to get it out. MX492. About 5 minutes.
have paper jam--how to get it out JA: What's the brand and model of your printer? Customer: MX492 JA: How long has this been going on with your printer? Customer: about 5 minutes JA: When did you last… read more
Eldon Blake
Eldon Blake
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Getting code c000 and have shut power off and on and still
Getting code c000 and have shut power off and on and still not printing … read more
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Nathan
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I have an HP Envy 5660 printer. Yesterday I had a paper jam
I have an HP Envy 5660 printer. Yesterday I had a paper jam which has been cleared. Now I get a message from the printer saying that the ink cartridge cannot move … read more
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Nathan
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Paper jam just under those rollers/tabs near the front. Its
Paper jam just under those white rollers/tabs near the front. Its so tightly held I cant get it out ! And that is with me using every kitchen tool I own!!! … read more
Russell H.
Russell H.
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On Pixma 980 i'm getting an error code 5700 after printing
on Pixma 980 i'm getting an error code 5700 after printing with the rear paper feed. Turn machine off, there is no paper jam. Turn back on and it will feed paper through, then error code again. Is there a reset? Any thoughts? … read more
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Nathan
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Canon MX330 printer---The error message reads --the paper is
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Nathan
Nathan
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Had paper jam. removed defective sheet .re-installed back
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Pete
Pete
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I have a paper jam error. I found no paper or other objects
I have a paper jam error. I found no paper or other objects in the front or rear of the printer. In addition, the printer cartridges to not move back and forth after opening and closing the front acce… read more
Louie
Louie
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I HAVE A BROTHER MFC 4800 MODEL AND JUST REPLACED THE DRUM
HELLO THERE...........I HAVE A BROTHER MFC 4800 MODEL AND JUST REPLACED THE DRUM AS PER YOUR INSTRUCTIONS AND IT WAS PRINTING, BUT THE PAPER JAMMED-I PULLED IT OUT AND INSERTED NEW PAPER, BUT IT HAS S… read more
Freddy M.
Freddy M.
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I have a MX860 and Im getting a error 6000 message. I had
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I have a brother MFC 685Cw that keeps having paper jam issues paper
I have a brother MFC 685Cw that keeps having paper jam issues paper is jamming at the top right after printing begins… read more
Russell H.
Russell H.
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We have a Kodak ESP 7250. The ink carriage is stuck all the
We have a Kodak ESP 7250. The ink carriage is stuck all the way to the left and there appears to be no way to free it. What do we do?… read more
Freddy M.
Freddy M.
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I have had a Lexmark Optra E312L laser printer for several
I have had a Lexmark Optra E312L laser printer for several years. Reliability has been good and any problems were minor and easily resolved. I now have a problem that renders my printer inoperative. T… read more
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Handy--Andy
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I have a MX700 multi purpous color printer that shows error
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I have a Brother MFC-7420. I had a paper jam which I cleared.
I have a Brother MFC-7420. I had a paper jam which I cleared. Now the message panel says "Back Cover Open, Close the Back Cover". I have removed the cartridge and reinstaled, cleaned the rollers, used… read more
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Colin Vincent
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My 8350 all in one often does not feed photo paper. With one
My 8350 all in one often does not feed photo paper. With one sheet in the input hopper, it will sometimes work. Any suggestions? Is there a way to clean the feed rolls, or? I have selected photo paper… read more
Andy
Andy
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My Brother MFC465CN printer copier has been working fine until
My Brother MFC465CN printer copier has been working fine until I had a paper jam. I removed the damaged paper from the back of the unit ok but ever since then it does not print in black and color is f… read more
Carl Poersch
Carl Poersch
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My HP 5180 All-in-one printer photo paper tray will not fully
My HP 5180 All-in-one printer photo paper tray will not fully close, sticks sbout 1/2" from fully closing. Are there any home disassembly instructions? Its totally worthless as is and I suspect even i… read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

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Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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