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Epson 0x96 error. Reinstalled and updated. Even copy stand…

Customer Question
Epson 0x96 error Technician's...

Epson 0x96 error

Technician's Assistant: Is your Epson printer displaying the error on all print jobs, even after you restart it?

Yes

Technician's Assistant: When did you last update the printer driver software?

Reinstalled and updated

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Even copy stand alone fails and gives same error

Submitted: 7 months ago.Category: Printers
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Answered in 2 minutes by:
12/12/2017
Technician: Richard, Technician replied 7 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 47,264
Experience: Printer and scanner problem resolver for over 15 years
Verified

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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